Bogus 1 Star Review

Went to get my roots touched up at Fabulaze , Dominique the hair stylist put bleach directly onto my scalp (which she has never done before) and without asking me. Needless to say it burnt my scalp and i was sitting with bright orange roots. I asked Dominique why she doesnt write down her clients colours used as how can you remeber what colour you used on all your clients? On showing another stylist, she told Dominique to tone it down, whereby Dominique proceeded to put colour all over my head, bare in mind that I have blonde highlights and she basically destroyed that highlights. My scalp was burning so badly i had sores. On blowout my hair was so broken and damaged . I spoke with the receptionist and then with Danica , the owner, explaining to her what happened but that id love to use the other stylist in future who in my opinion is a better stylist. But no , Danica didnt offer to have me come in and fix it or even apologize ! Heres the kicker, Im a business owner and i get an email where i see someone by the name Dee White also a business owner of @PAS Classic steel & Wrought Iron Components gave my business a 1 star review, no comments just that 1 star I do a little digging and find out that Dee White is Danicas mother !

I was even blocked from their social media and on whatsapp? I used my private number to contact them to remove the review as my company wasnt a client, I was. So no they didnt remove the review. I will seek reputational damages if not removed