Unclaimed Business
|1.3|31 Reviews (last 12 months)|This business does not respond to reviews
Unclaimed Business
|1.3
31 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Facebook is drawing significant frustration from South African users, with a recurring theme being accounts suspended or disabled without clear explanation and no meaningful path to appeal. Customers consistently mention difficulty reaching a human support agent, with automated bots and AI-driven decisions leaving complex issues unresolved. Many reviewers raise concerns about hacked accounts, identity impersonation, and fraudulent Marketplace listings that go unaddressed despite repeated reports. Unauthorised charges linked to boosted posts and ad spend also surface, alongside worry that vulnerable users are left disconnected from family.
Performance(last 12 months):
Trustindex Rating
1.9TrustIndex
1.9
Frequently Asked Questions About Facebook
What do customers say about Facebook?
Based on recent customer reviews, Facebook is drawing significant frustration from South African users, with a recurring theme being accounts suspended or disabled without clear explanation and no meaningful path to appeal. Customers consistently mention difficulty reaching a human support agent, with automated bots and AI-driven decisions leaving complex issues unresolved. Many reviewers raise concerns about hacked accounts, identity impersonation, and fraudulent Marketplace listings that go unaddressed despite repeated reports. Unauthorised charges linked to boosted posts and ad spend also surface, alongside worry that vulnerable users are left disconnected from family.
Is Facebook trustworthy?
Recent reviews (31)
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