Faircom Connection Service SUCKS!!!!!

Sales service was great Connection service = PATHETIC Between Teralink and Faircom, it's been 10 days now that neither of them can tell me what the problem is in connecting my wifi. Faircom says its fine on their side it must be Teralink. Teralink says its fine on their side, it must be Faircom. Every time you call, it's a different excuse. It's like no one knows what they are doing!!! I DON'T CARE WHO IT IS, CONNECT MY WIFI!!!! How do you provide such service to a new client??? Seriously??? I can't even move to any other FTTH provider because my complex is contracted to them, really a SAD SAD story. Maybe posting here will result in a speedy resolution 😡😡😡😡 I can't understand how some people were connected it's working fine within 30 mins to 1 day on AfricaBZ reviews 😤