False Bay Hospital
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
False Bay Hospital has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked False Bay Hospital across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I went to the hospital because I had an issue with my samples, so I needed new containers to submit new ones. I was told that I must go to the no appointment clinic. On arrival there, a nurse came out to the waiting area. She asked what am I there for. I explained that and what a big story I got from her, I'm too late, must come early in the morning......, she informed me that she will get the containers for me. Safe to say, she did not return. Out stepped my guardian angel, Sister Williams. What a breath of fresh air. No stories this professional lady informed me where to go, what to ask for, which I did. I returned to her with what she needed, and voila, I was given my containers and was on my way. A professional of note. Keep up the good work Sister Williams, I an in awe of you, because I/we as the public have gotten used to mediocre service by public sector employees. Awesome service from professional Sister Williams
1 reviews | Active since Jan 2020
I went to the hospital because I had an issue with my samples, so I needed new containers to submit new ones. I was told that I must go to the no appointment clinic. On arrival there, a nurse came out to the waiting area. She asked what am I there for. I explained that and what a big story I got from her, I'm too late, must come early in the morning......, she informed me that she will get the containers for me. Safe to say, she did not return. Out stepped my guardian angel, Sister Williams. What a breath of fresh air. No stories this professional lady informed me where to go, what to ask for, which I did. I returned to her with what she needed, and voila, I was given my containers and was on my way. A professional of note. Keep up the good work Sister Williams, I an in awe of you, because I/we as the public have gotten used to mediocre service by public sector employees. Awesome service from professional Sister Williams
1 reviews | Active since Jan 2020
I was battling with a chest infection. I was starting to struggle to breathe. I went to the hospital out of the blue, ie no appointment, first time going there. Receptionist, very courteous, and professional. I was seen to very quickly. I found the doctors and staff to be very efficient, especially in light of the fact that I was sent for an xray Thanks to all the staff and doctors.
1 reviews | Active since Jan 2020
I was battling with a chest infection. I was starting to struggle to breathe. I went to the hospital out of the blue, ie no appointment, first time going there. Receptionist, very courteous, and professional. I was seen to very quickly. I found the doctors and staff to be very efficient, especially in light of the fact that I was sent for an xray Thanks to all the staff and doctors.
1 reviews | Active since Jan 2020
After waiting for 3 years on a waiting list and being sent up and down from Victoria Hospital to False bay hospital. When arriving there and waiting amount more people. We were told the machine are broken. Myself and the people that were waiting were all scheduled for operation at the eye clinic. Some elderly also. They didn't bother to contact the patients to inform them that the machines are broken and the operation would be rescheduled instead we had to all give out traveling and be early on the road just to make our appointment just to be told that it was canceled for the day. This is unprofessional and upsetting We should have a right to proper care and to be well informed. The expenses to get there isn't cheap neither is it comfortable for the elderly. We were only told that we would be called to come back once the machines are fixed.
1 reviews | Active since Jan 2020
After waiting for 3 years on a waiting list and being sent up and down from Victoria Hospital to False bay hospital. When arriving there and waiting amount more people. We were told the machine are broken. Myself and the people that were waiting were all scheduled for operation at the eye clinic. Some elderly also. They didn't bother to contact the patients to inform them that the machines are broken and the operation would be rescheduled instead we had to all give out traveling and be early on the road just to make our appointment just to be told that it was canceled for the day. This is unprofessional and upsetting We should have a right to proper care and to be well informed. The expenses to get there isn't cheap neither is it comfortable for the elderly. We were only told that we would be called to come back once the machines are fixed.
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