Unprofessional and upsetting health care assistance.

After waiting for 3 years on a waiting list and being sent up and down from Victoria Hospital to False bay hospital. When arriving there and waiting amount more people. We were told the machine are broken. Myself and the people that were waiting were all scheduled for operation at the eye clinic. Some elderly also. They didn't bother to contact the patients to inform them that the machines are broken and the operation would be rescheduled instead we had to all give out traveling and be early on the road just to make our appointment just to be told that it was canceled for the day. This is unprofessional and upsetting We should have a right to proper care and to be well informed. The expenses to get there isn't cheap neither is it comfortable for the elderly. We were only told that we would be called to come back once the machines are fixed.