Family Dental Care La Lucia
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The admin at this office/rooms is absolutely ridiculous which is such a shame as the 2 dentists I have been to are absolutely amazing with kids, but makes one wonder why one of them have left. The receptionists do not listen and push blame when they make mistakes with accounts. Definitely will NOT be going back there!! As for making a booking, Good Luck!!!
1 reviews | Active since Jan 2020
The admin at this office/rooms is absolutely ridiculous which is such a shame as the 2 dentists I have been to are absolutely amazing with kids, but makes one wonder why one of them have left. The receptionists do not listen and push blame when they make mistakes with accounts. Definitely will NOT be going back there!! As for making a booking, Good Luck!!!
1 reviews | Active since Jan 2020
This is a very unprofessional dental practice from the receptionist to the dentist. I will never attend or recommend this practice to anyone in the future. I called and made a booking for my son to go through a treatment recommended by the dentist at the practice. The booking was not confirmed i called back a few days later and spoke to the receptionist. The response i received was very unprofessional by the receptionist as she screamed at me on the phone. This should have been the first indication of the unprofessionalism at this practice but it did not stop there. On the day of the booking for my son's treatment. We arrived on time and waited for 1 1/2hours before we were told by the receptionist that the procedure has to be rescheduled for another week. The dentist did not come out at all and speak to us or apologise. No sense of professionalism whatsoever. Please do not ever go to this dental practice. They have no care or concern for their patients at all
1 reviews | Active since Jan 2020
This is a very unprofessional dental practice from the receptionist to the dentist. I will never attend or recommend this practice to anyone in the future. I called and made a booking for my son to go through a treatment recommended by the dentist at the practice. The booking was not confirmed i called back a few days later and spoke to the receptionist. The response i received was very unprofessional by the receptionist as she screamed at me on the phone. This should have been the first indication of the unprofessionalism at this practice but it did not stop there. On the day of the booking for my son's treatment. We arrived on time and waited for 1 1/2hours before we were told by the receptionist that the procedure has to be rescheduled for another week. The dentist did not come out at all and speak to us or apologise. No sense of professionalism whatsoever. Please do not ever go to this dental practice. They have no care or concern for their patients at all
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