FP
FASTA PTY
Unclaimed Business
FP
FASTA PTY
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, FASTA (Pty) Ltd faces severe criticism around unauthorized or duplicate debit order deductions after loans have been settled. Customers consistently report extreme difficulty reaching support, with emails, tickets, and calls going unanswered for weeks or months. Refunds for erroneous debits are delayed or never processed. Multiple reviewers highlight negative credit bureau impacts due to accounts not being updated after settlement. Paid-up letters are reportedly withheld for extended periods. While a small number of customers praise the initial lending process, post-loan service is widely described as unacceptable.
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Frequently Asked Questions About FASTA PTY
Based on recent customer reviews, FASTA (Pty) Ltd faces severe criticism around unauthorized or duplicate debit order deductions after loans have been settled. Customers consistently report extreme difficulty reaching support, with emails, tickets, and calls going unanswered for weeks or months. Refunds for erroneous debits are delayed or never processed. Multiple reviewers highlight negative credit bureau impacts due to accounts not being updated after settlement. Paid-up letters are reportedly withheld for extended periods. While a small number of customers praise the initial lending process, post-loan service is widely described as unacceptable.
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKB
Kay B
1 reviews | Active since Jan 2020
14 Jan 2025, 12:36
**** Stay Away
My loan has been paid up, yet the company is still debiting from my account, no direct number to rectify the issues I have sent numerous tickets and no feedback. I am very frustrated cause the debit is still going off. Now i have a Final Legal Letter of Demand. who can i speak to this is not right.
Helpful (0)
|Replies (0)KB
Kay B
1 reviews | Active since Jan 2020
14 Jan 2025, 12:36
**** Stay Away
My loan has been paid up, yet the company is still debiting from my account, no direct number to rectify the issues I have sent numerous tickets and no feedback. I am very frustrated cause the debit is still going off. Now i have a Final Legal Letter of Demand. who can i speak to this is not right.
0
Replies (0)S
CK
Christiaan K
1 reviews | Active since Jan 2020
1 Oct 2024, 08:38
worse than loan sharks
terrible i have been a client for over 6 months now the last amount that I have to pay, I emailed the company and says I will be delayed in paying the loan they must give me a few days now on the 1st I'm already handed over.! they don't read their emails and they are inhuman. stay away far from this company !
Helpful (0)
|Replies (0)CK
Christiaan K
1 reviews | Active since Jan 2020
1 Oct 2024, 08:38
worse than loan sharks
terrible i have been a client for over 6 months now the last amount that I have to pay, I emailed the company and says I will be delayed in paying the loan they must give me a few days now on the 1st I'm already handed over.! they don't read their emails and they are inhuman. stay away far from this company !
0
Replies (0)WD