FATFRANK: Factory sale more like used shoes and s****s sale

I bought two pairs of shoes from the Black Friday sale. when I received the goods, it was one disappointment after the other. Both shoes were under the factory sale.

The first pair was sandals, I received two shoes for the same foot. - this got fixed after I emailed and IG messaged them.

The second pair of shoes was a pair of used shoes. They did not even bother to clean the shoes. it looks like someone took them off and packed them.No where did it say the shoes are used/pre-loved. it just mentioned they did not meet the standard.

I am too livid to even bother emailing them.