Fatworks order #1729

I have placed a order at this company on the 07/06/24 No paper work or email or message to confirm, I only received a pop up message displaying order received. I found the number on the web, and contacted and they told me it will be delivered by Tuesday latest the following week. We are now on Friday 14/06/24. I sent a message yesterday and no response what so ever. If you are thinking to order from them I would advise you that you are making a big mistake.