3 Months and still waiting...

<p>My Fiat 500,  is and has been at Tavcor Port Elizabeth for over two months, pending a fault that rendered the car unusable.</p> <p>I have been in consistent contact with the Service Manager of the branch - Cuan Goliath and have received numerous emails informing, that the Service Technician - Paddington has not been able to repair the fault in its entirety and that a "learning curve" is to the time detriment.</p> <p>I can understand that a part took time to arrive from the manufacturer due to shipping time frames etc. , over two months, however is unacceptable. I bought the car as I needed a car to use to and from work on a daily basis, which is now (further than before) becoming a tedious daily issue. I need this car to be in working order as fast as possible and it is my understanding the service centre promised, to the best of their ability make that happen and in a reasonable time frame. This however is/has not been the case.</p> <p>I have had fault with this car before of which at Maritime Motors was rectified speedily and professionally, Tavcor however has not been able to even slightly meet the same service efficiency and professionalism.</p> <p>This car needs to be in working order as soon as possible. I am emailing the Fiat Group in hopes that expressing my disappointment of the brand and the Tavcor service centre, will speed up the process and in the least give me a timeframe to work with, exactly when the car will be released or when I would be offred a loan vehicle.</p> <p> </p> <p>Regards;</p> <p> </p> <p>Devon Diesel</p> <p> </p>