FCM travel incompetent & not professional.

FCM travel does not have the competence to schedule connecting flights with sufficient time inbetween flights to enable you to connect with those flights. I ended up missing my connecting flight and could not get home for a whole day (only got a new one on the next day), thus causing additional costs for myself and my Company and for causing me emotional distress as I missed a family / friend get-together that was planned for over 2 months! They also send you the voucher, but sometimes "forget" to issue the ticket, so when you check in (on a Saturday) you need to call the after-hour line to "issue" your ticket and you end up narrowly missing the scheduled flight in any event, also causing undue stress. The Point of a travel agent is to take the tension out of traveling, but they don't get it right. Furthermore their ticket prices are more expensive that the regular ticket prices.