FDP ADMIN SERVICES WORST EVER

Worked with FDP Admin from 20216 after my fathers passed on, Ane Britz was handling the Estate. At first everything was fine and we will communicate and feedback was on time. My nightmare started on the 29/02/2024 when i sent Ane an email asking how far is the estate? She advised me that she will send me the shortfall within 6 days until the 24/06/2024 i requested that we cancel the whole process and requested a refund. I've been sending emails everyday following up and requesting feed back she just ignore me and doesn't reply to my emails. This company doesn't deserve a star at all and I'm extremely disappointed with the treatment I'm getting from Ane is totally unprofessionally and ********* especialiy dealing with a loss of a parent.