Review ofFedhealth Medical Scheme
Fedhealth Medical Scheme
1.5|220 reviews
Responds in 12 hours 31 min
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megan M
1 reviews | Active since Member
09 Mar 2026, 13:17
Rather call Ghost Buster, than FedHealth - You will get an answer faster
Absolutely shocking service from Fedhealth. I don't know why they call themselves a medical aid cause you can never get the service you pay for. I have been trying to get hospital authorisation for 4 days already. I will most likely be dead by the time someone answers a phone or assists me. 50 calls later, whatsapp chat used, and their stupid AI and live chat used. App doesnt work. NO RESPONSE. I am absolutely disgusted! If you're considering them, rather stay away! I know I will be leaving them very soon.
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Replies (53)Fedhealth Medical Scheme's replyOfficial
10 Mar 2026, 08:50 Dear Member, Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. Best wishes,Fedhealth
Best regards,
Fedhealth Medical Scheme's reply10 Mar 2026, 08:50
Official
Dear Member, Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. Best wishes,Fedhealth
Best regards,