Fenster Aluminium
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Fenster Aluminium
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceED
E D
1 reviews | Active since Jan 2020
19 May 2026, 12:58
FENSTER ALUMINIUM IS A NO GO - RUN AWAY
FENSTER Aluminium are not able to build/assemble/ or fit aluminium frames. These expensive frames are leaking, rusting, weep holes is a NO GO - not working with any rain or water. The water does not go OUT - it is INSIDE the house - my floors, carpets, ceilings and walls are all damaged, my ceilings moulded and FENSTER cannot seal or secure frames. After 3 years since installation - they were here 6 times for site visits, LOADS OF PROMISES TO FINALISE this installation, mistakes, incorrect frame sealing, frames with up to 10mm openings on the corners, leaking double glazed glass... you can see the ocean through the frames, etc...and a huge 5meter window is hanging on 3 wall plugs!! We had to secure this frame with angles to prevent the wind for taking this out. They take money - they cannot be in this industry. They are now trying to accuse me of all the mistakes of their POOR work. The manufacturer en EU have very very poor reviews......
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E D
1 reviews | Active since Jan 2020
19 May 2026, 12:58
FENSTER ALUMINIUM IS A NO GO - RUN AWAY
FENSTER Aluminium are not able to build/assemble/ or fit aluminium frames. These expensive frames are leaking, rusting, weep holes is a NO GO - not working with any rain or water. The water does not go OUT - it is INSIDE the house - my floors, carpets, ceilings and walls are all damaged, my ceilings moulded and FENSTER cannot seal or secure frames. After 3 years since installation - they were here 6 times for site visits, LOADS OF PROMISES TO FINALISE this installation, mistakes, incorrect frame sealing, frames with up to 10mm openings on the corners, leaking double glazed glass... you can see the ocean through the frames, etc...and a huge 5meter window is hanging on 3 wall plugs!! We had to secure this frame with angles to prevent the wind for taking this out. They take money - they cannot be in this industry. They are now trying to accuse me of all the mistakes of their POOR work. The manufacturer en EU have very very poor reviews......
0
Replies (0)JA
Jasmin A
1 reviews | Active since Jan 2020
17 Mar 2025, 15:55
Even a great product from Germany can be messed up by the local installer
After experiencing weeks of delay, we received our windows from Fenster Aluminium today, only to find that 50% of the order was missing and the remaining products were produced with incorrect measurements, taken by the branch manager himself. Due to this, installation is not feasible, and the supplier has not offered a solution so far. Consequently, we are left in a house that is not livable anymore.
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Jasmin A
1 reviews | Active since Jan 2020
17 Mar 2025, 15:55
Even a great product from Germany can be messed up by the local installer
After experiencing weeks of delay, we received our windows from Fenster Aluminium today, only to find that 50% of the order was missing and the remaining products were produced with incorrect measurements, taken by the branch manager himself. Due to this, installation is not feasible, and the supplier has not offered a solution so far. Consequently, we are left in a house that is not livable anymore.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
15 Feb 2020, 06:02
Lack of Customer Service
We met Ingrid at the Homemakers Expo and inquired about their products for our home extension. Sent emails for an estimate quotation - heard nothing back. Sent follow up emails - nothing. Sent another finally received an answer, and sent our plans to get an estimate costing for double glazed double volume windows and doors. And again heard nothing! If this is a reflection of their customer service to gain new business then I do not want to know what it is like for installation and aftercare!
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Anonymous
1 reviews | Active since Jan 2020
15 Feb 2020, 06:02
Lack of Customer Service
We met Ingrid at the Homemakers Expo and inquired about their products for our home extension. Sent emails for an estimate quotation - heard nothing back. Sent follow up emails - nothing. Sent another finally received an answer, and sent our plans to get an estimate costing for double glazed double volume windows and doors. And again heard nothing! If this is a reflection of their customer service to gain new business then I do not want to know what it is like for installation and aftercare!
0
Replies (0)