Terrible after sales service and product

Battling with FES. Trying to get them to chat to me since January and they say its someone else in the companies problem if someone gets back to you, I try get their details and nothing. Had my roof repainted in Sept 2017 supposed to have a 10 year guarantee but most of the roof is showing signs of wear and the old coat of paint coming through. not a cheap exercise either. They were always avaialable to sell it and ask for the money less than 24 hrs after completion. after sales, very bad. You get hold of the salesman and he says I must get hold of andre but doesnt bother to give a number, no one at the company answers. Got hold of someone whos number comes up on a search and the poor guy has left almost three years ago- terrible company and they need to paint my roof again

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