Side Step /Studio 88 group bad service

Very pathetic service and don't care attitude from area manager and store manager, you get treated so inferior. I return shoes for quality issues and went to check my complaint status x 3 times different weeks then later to get email saying return policy is 6 moths, but the whole store manager registered my complaint with slips provided, now is a month I do t even know where my shoes are or wher to get them not even a single call. Aas part of Studio 88 group they don't deserve support I won't shop there anymore.