Absence of management

Don't bother trying to get a booking at this place! They don't answer their phones. We went there in person to make a booking, but no 'management' was there and we left a message via the nice guy who helped us, to call us back and either confirm or decline a reservation. Never received a call. They obviously don't understand customer service! They get a 0 from us. Instead we had a fantastic experience at Mo-zam-bik!