HR
Hendrik R
Active since Jul 2012
12
Reviews
0
Industries
Reviews
12 reviews13 months ago
Mweb service stinks
Don’t bother with Mweb. Their service has gone down the drain! There are other service providers who give much better service. I’ve been with them since ‘97 and have never experienced the frustration that i have now. Their so called ‘state-of-the-art’ chat room, throws you out after more than a half an hour with a ‘0 agents’ in chat room. When you call them, you end up being no 42 in the queue! Tells you sonething is wrong there!
0 replies
29 months ago
Debtbusters BUSTED for pathetic oversight!
I was under debt review with Debtbusters and everything went well and we got into a position to pay off outstanding debt. Debtbusters "negotiated" a settlement amount with FNB and we paid a settlement amount, after which we got a significant portion back. I am still waiting for a clearance certificate. Since then i have received numerous messages that payment was not received. At first i phoned debtbusters about this and they informed me not to worry. Then i got a mail from stating that i still owed FNB an amount, which i got mails from debtbusters that stated that the account was paid in full. Debtbusters said they will investigate. I trusted them to do this as everything up to this stage went well. To make a long story short, i never received feedback from Debtbusters about this issue and this morning i got mails from Debtbusters that stated my account has been handed over and there is nothing they can do for me and then next mail stated that services from Debtbusters are terminated because of non-cooperation!!! Needless to say, i am livid! Talking to their customer services agent, was meaningless as all she told me was that I was 4 months behind on payments! This after the debt was settled! What did i pay a 3rd of the 'negotiated' settlement for?
129 replies
34 months ago
Be careful! Metrofibre not living up to potential.
We get network outages frequently and the last one was on Tuesday, 27th June. Fibre connectivity was down from approximately 11h00 to late afternoon. We got no feedback from Metrofibre why it was down and when they estimate the fibre service was going to be restored. It seems that the people here have not quite grasped the fact that a lot of people are working from home, and that connectivity has become crucial. I asked for feedback why it was down and was met with deathly silence. Very disappointing and pathetic service.
53 replies
55 months ago
Appliance repair Scam
My Snowmaster icemaker packed up and I phoned Centurion Appliance Repairs. They came out the same day to look at the machine and Dean informed me that they have to take the machine to their workshop to repair. According to their invoice, they replaced the compressor and fixed the PC Board and charged me R1800 for it. They did not want me to do an EFT, but insisted on cash. They brought the machine back the next day, switched it on and i could see that the icemaker was icing up as was expected. Dean then left. An hour later the machine had still not produced any ice, the machine had stopped and both red start and stop lights came on. I phoned Dean and informed him that the machine is in fact NOT fixed. He said he will come back to us. The following day, he had still not shown his face and I called again, this time, no answer. Later on I called from another number, and again he said he will come and check. Needless to say, he has still not been here. I fixed the machine myself, by cleaning a little filter which was clogged up. I feel like i have been taken for a ride.
0 replies
63 months ago
Absence of management
Don't bother trying to get a booking at this place! They don't answer their phones. We went there in person to make a booking, but no 'management' was there and we left a message via the nice guy who helped us, to call us back and either confirm or decline a reservation. Never received a call. They obviously don't understand customer service! They get a 0 from us. Instead we had a fantastic experience at Mo-zam-bik!
0 replies
66 months ago
SIS VODACOM!
I have just been witness to the poorest of the poorest of call desks! Pathetic Vodacom! my wife has a Vodacom contract and wanted to know what the difference between voice minutes and airtime are. The operator could not answer the question and when my wife asked again, she just terminated the call. I am flabbergasted! this is the worst I've ever experienced. She is now going to upgrade to MTN or CellC.
106 replies
67 months ago
Cayley Lodge experience - great experiance
We stayed at Cayley Lodge from the 2nd to the 9th October. We were pleasantly surprised by the place itself, which has beautiful views but also the friendliness of all staff. I found them to be very professional and helpful. The chalet was great, although i do feel that something can be done about the utensils and crockery. It looked old and were mismatched. This did not detract from a very pleasant stay.
0 replies
78 months ago
Excellent service
I received excellent and professional service from Fundiswa Loza from the Retentions department. i cancelled my policy with Discovery, and she remained courteous and respectful all the way through the process.
105 replies
79 months ago
Discovery Insure/Lesego Sekoele brilliant service
My claim for damage to my car was handled with exceptional professionalism. From the assessment, to approval of the claim to providing a rental and repairing the car at the repair shop, I was kept informed all the way, and i never had to ask for feedback. Lesego Sekoele, you rock!
105 replies
97 months ago
Do not use phone-4-all
Product ordered in January - no delivery yet and very little feedback
0 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
1 (8.333333333333334%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (75%)