Disgusting customer service

Horrible is an understatement. I wish I had the words to describe how incredibly below par this provider is. You will wait on the line for over an hour for representatives who lie and say they will assist when they won’t. Their WiFi doesn’t work but they are very quick to take your money. This is the worst of the worst of the worst providers, nothing will ever top this! I am beyond words. Is there no regulatory body that can investigate these people and put an end to this immediately!!!