Poor Service not helping the client

SS028532@supersonic.co.za I’m writing to address the cancellation of my move order due to an account in arrears. I want to clarify that I have made a payment arrangement to pay double the amount, and the issue arose when my payment details were changed without my knowledge. Despite this, I continue to receive invoices that do not reflect the correct arrears amount. As a loyal client for over four years, I have never encountered payment issues before, and I would greatly appreciate your assistance in resolving this matter. Could someone please help me reinstate my order? Thank you for your attention to this urgent issue