0861737483

Item: Fidelity Security Services
Rating: 1
Author: Patience N

Took the Command Elite package and was given the Command, they took their sweet time in sending an installer, sending installation certificate and finally rectifying their mistake.

Helpful (0)

Replies (159)

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Replies (159)

PN

Patience N's updateReviewer Update

09 Mar 2026, 13:15

We are now at week 3 of me making daily calls trying to get assistance and being transferred from one department to another. I'm drained and wish I never approached them in the first place.

PN

Patience N's update09 Mar 2026, 13:15

Reviewer Update

We are now at week 3 of me making daily calls trying to get assistance and being transferred from one department to another. I'm drained and wish I never approached them in the first place.

Fidelity Security Services's replyOfficial

10 Mar 2026, 06:03

Dear Patience Nkadimeng

We take note of your complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt

Best regards,

Fidelity Security Services's reply10 Mar 2026, 06:03

Official

Dear Patience Nkadimeng

We take note of your complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt

Best regards,

PN

Patience N's updateReviewer Update

15 Mar 2026, 04:54

Another week has gone by of lies and still no action from your team, end of the month you guys will expect to deduct R249 for a R199 package. Make that make sense. Tell your team to call me to cancel and come take your tracker

PN

Patience N's update15 Mar 2026, 04:54

Reviewer Update

Another week has gone by of lies and still no action from your team, end of the month you guys will expect to deduct R249 for a R199 package. Make that make sense. Tell your team to call me to cancel and come take your tracker