1 reviews | Active since Member
Kindness in the market-place is thin on the ground during these troubled times but at FIELDS PHARMACY I’ve experienced a little and am very grateful for it. After a nasty experience at an optician (spec savers since you ask) where I believe I was cheated after accepting a quote of R1,000 to replace my ageing bifocals (which merely aren’t strong enough for reading anymore) to include lenses, consultation and frames I was charged R500 by the optician for his consultation only and telling me he wouldn’t prescribe specs as - in his opinion - I needed surgery instead. So I bought a simple pair of reading glasses from FIELDS PHARMACY which after a week or so I concluded weren’t strong enough. Not expecting any help I asked the kind lady in charge whether I could buy a stronger pair and hope for a small discount perhaps in view of my unfortunate experience. I was delighted when not only did this firm find a stronger pair for me but took the other pair back in full exchange. Believe me, as a pensioner I regard that act of understanding as rare and very much appreciated - as would a partial refund from the contract breaking optician - but that’s a hope too far of course.