RS
Roger S
Active since Feb 2018
57
Reviews
0
Industries
Reviews
57 reviews21 months ago
‘NEDBANK’s GRASPING AVARICE!’
Avarice and greed have a new champion - NEDBANK ! My wife asked Nedbank to transfer her life’s savings to our son in Australia having as tough a time there as we are here. Being both elderly and technophobic we travelled to Hillcrest (the nearest Nedbank Branch as opposed to a kiosk - all they have left in Kloof. The transaction was overseen by bank staff efficiently enough but afterwards we discovered the Rand/Aus$ exchange rate app**** was R12.50 nowhere near the OFFICIAL rate of R12.17…..this difference caused a huge loss that can never be recovered; unless, of course, Nedbank reconsiders and agrees the R890.00 fee charged for the 10 minute help received (using our own iPhone) is reward enough. Understandably banks need to make profits but such outrageous gouging of this pensioner’s savings does Nedbank’s image a serious disservice. Bottom line; reread everything before pressing “ACCEPT” “****** AGAIN!”
0 replies
23 months ago
“Let there be Light!”
Some months ago I had cause to be aggrieved by Specsavers. This was as a result of being informed that I have need of cataract surgery before new bifocals would be helpful. Being a senior citizen coping with an inadequate pension I felt hurt - and said so. More recently Specsavers called to advise me that their Kloof KZN branch’s Optician - Craig Jones - wished to help. And he did so in no uncertain manner earning my eternal gratitude. Not only did Craig produce a pair of splendid bifocals (despite the financial cataract challenge I can’t overcome) but did so using my old frames ensuring I had nothing to pay. Such empathy in these trying times is heartwarming and sincerely appreciated. I don’t wear a hat but if I did I’d doff it to Specsavers, Kloof….thanks guys - your kindness will surely be rewarded! Roger
53 replies
29 months ago
NEDBANK’s RAMPANT AVARICE!
Is NEDBANK in trouble that it resorts to chicanery to boost profits? As an 83 year old, deaf, technophobic pensioner I plan to visit my children in Australia before it’s too late and purchased a Nedbank Travel Card with my entire savings of R50,000 on a day when the Official exchange rate was 11.92:$1. That would have provided A$4,195 ****tle enough thanks to government incompetence and *******ion) but Nedbank compounds my woes further by thumb sucking the completely false rate of 12.56/1 thereby enriching themselves and shortchanging me of almost R3,500. That in addition to the more than R1,000 of Bank fees for the transaction itself. As a Nedbank client since 1958(!) I am appalled at this egregious act of avarice and feel compelled to warn others to be alert when entering into any similar transaction - confirm the rate before signing anything. Better still - deal elsewhere!
0 replies
31 months ago
CELL CAFE SURPRISE!
You’ll have noticed that as smart phones get smaller our fingers get wider? So I tried to resurrect my old LARGE I-Pad which hadn’t been used in a very long time and was dead flat. Took it to the “All Things Apple Experts “ who declared it not only ‘dead flat’ but “dead” declaring that a new battery (R800) MIGHT restore life but doubted it. So I didn’t bother. Instead I took it into a small shop in Fields Shopping centre (Kloof KZN) where the chap had sold me a power cable for it the previous day without seeing the device and who move immediately declared the cable to be wrong for the pad and swapped it (without charge) for another and suggested I leave it on charge for 24 hours. I did and guess what?! It’s back as good as new. My advice ? If you’re having internet /phone Problems don’t rush to the “experts” - they may not be - pop into Cell Cafe…..you may be pleasantly surprised. I-Pleased
0 replies
31 months ago
FIELDS PHARMACY’S FAVOUR!
Kindness in the market-place is thin on the ground during these troubled times but at FIELDS PHARMACY I’ve experienced a little and am very grateful for it. After a nasty experience at an optician (spec savers since you ask) where I believe I was cheated after accepting a quote of R1,000 to replace my ageing bifocals (which merely aren’t strong enough for reading anymore) to include lenses, consultation and frames I was charged R500 by the optician for his consultation only and telling me he wouldn’t prescribe specs as - in his opinion - I needed surgery instead. So I bought a simple pair of reading glasses from FIELDS PHARMACY which after a week or so I concluded weren’t strong enough. Not expecting any help I asked the kind lady in charge whether I could buy a stronger pair and hope for a small discount perhaps in view of my unfortunate experience. I was delighted when not only did this firm find a stronger pair for me but took the other pair back in full exchange. Believe me, as a pensioner I regard that act of understanding as rare and very much appreciated - as would a partial refund from the contract breaking optician - but that’s a hope too far of course.
0 replies
31 months ago
DIM VIEW OF SPEC SAVERS!
a DIM VIEW of Spec-Savers! Octogenarian pensioners need to be frugal with money, right? When my old bifocals didn’t enlarge the written word sufficiently I went in search of a new pair….or, hopefully, just modification of the reading lenses. No hope with modification and the “going rate” for new bifocals is around R2,500! So when Spec-savers offered me a package deal at just R999 (consultation/lenses plus new frames) I said “Yes please!” They say “if it sounds too good to be true it usually is!” Guess what? they’re right. After 20 minutes the optician says “I’m not prescribing new specs for you - you need surgery first…when you’re ready I can suggest some surgeons to you.” Then I’m handed a bill for R500 - the consultation fee! The distance part of my bifocals is perfect…it’s just the reading lenses that needed strengthening. Cataracts are just part of the ageing process and few pensioners have the R90,000 or so to risk on their removal. Instead I bought a R100 pair of trading glasses - sadly no improvement on my existing specs. So now I’m R600 down thanks to a “Special Offer”that certainly wasn’t! How do you guard against this happening to you? Don’t know - but think of something or be similarly out of pocket. Maybe ask for confirmation that if for any reason no specs are prescribed and produced there is to be no fee. Wish I’d done that! “Dim View”
131 replies
31 months ago
SWIFTEST PASSPORT RENEWALS!
If you’re one of the >260,000 Brits living in SA who dread the digital complexity of renewing your passport, do pay attention. It’s no secret that the U.K. perfected the art of Red Tape and most of us recoil in fear of becoming entangled therein. Research amongst the firms offering guidance and assistance (at huge cost) in the quest to renew that passport revealed that the process can take 4 to 6 months (if all goes well). If you’d like to benefit from my pleasant experience then merely contact an extremely affable and professional gent named Kirk of Passport centre (passport@ icon.co.za) who’ll deal with the entire process (including the critically important photograph) by visiting you at home at a fee considerably less than others quoted without the personal service. And the best - amazing - news? Kirk submitted the documentation to the U.K. authorities on the 23rd August and the passport is in my hand this morning - less than 4 weeks delay! Kirk may deal with other travel documents - I’ve no idea but my wish to unreservedly commend his firm is herewith discharged! Roger
0 replies
33 months ago
INVESTEC drops its rates - for some!
How innovative Investec is! At a time when all banks are raising interest rates, Investec has lowered them! As a pensioner I live on interest and naturally seek the highest return. Investec has been the market-leader in offering better returns up to now. - but that’s changed! I’ve been advised that my Prime Saver account rate will fall. That’s odd enough but it gets wierder still ——very wealthy people are penalised. Believe it or not those with “up to R25M” are offered a certain rate but those investing “more than R25M” are offered less! But here’s a question you won’t get answered; “If you’re reducing interest rates on savers are you also reducing them on mortgage bonds or other loans?” If you have an Investec loan it’s a question you ought to ask! “Shortchanged!”
60 replies
34 months ago
NEDBANK’S SHADY DEALS!
As elderly pensioners unwilling to request Government help we save by self-denial while young! I’ve been a NEDBANK client (and saver) since 1958! I used to boast about that - but no more! The bank is loudly advertising an interest rate of 8.75% and when I enquired why my account receives only 8.2% (the difference does matter!) there was nil response. So my enquiry changed to a question; “Can you give me one reason why I should continue being ‘shortchanged’ at Nedbank when I receive 8.75% at Investec?”. Again no response until I made some pointed phone calls and what I learned disappointed and angered me….Nedbanks higher rates are for “NEW CLIENTS ONLY”! So there it is - and now you know - Nedbank does not appreciate loyal depositors and conveniently doesn’t even warn them that the only way to access the higher rate is to “close and re-open” your account…losing interest during the process, of course. Or switch to a bank that doesn’t resort to ************** is my advice! HARD FACTS:
0 replies
35 months ago
DOES PICK N PAY PERSECUTE PENSIONERS?
As pensioners we all appreciate whatever help’s available, right? That includes Pick n Pay’s 5% pensioner discount on Tuesdays - but there’s a catch….unless I’m being singled out pensioners pay MORE than the advertised prices! Here’s proof! Two days ago I bought 5ltrs of Sunflower oil at the advertised price of R159.99, a box of Long Life milk at the advertised price of R89.99 and 2 jars of peanut butter @ R39.99 each. However, at the till I was billed R170.99 for the oil. R94.74 for the milk and R64,18 for the butter! That’s a jump on the actual shelf prices amounting to R19.95!! Here’s the rub…..when I complained about this I was referred to my “pensioner’s discount” which, I’m assured, is in some way responsible being just in excess of the overcharge mentioned! So there it is…..unsubtle persecution of pensioners offering a phantom discount! Check your till slips….I do, and find Pick n Pay’s “mistakes” are NEVER in your favour - pensioner or not - Tuesdays or not! BE ALERT:
53 replies
Review Distribution
5 Star
21 (36.8421052631579%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (3.508771929824561%)
1 Star
34 (59.64912280701754%)