Fila SA
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Fila SA
Fila SA has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Fila SA across 39 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePM
Patience M
1 reviews | Active since Jan 2020
3 Jan 2026, 04:27
Fila failed me!!!
I bought an outfit for my 5 year old online, a Fila t-shirt and a short pants. Paid for what was requested on Payflex and waited for my delivery. Delivery came through days later with just one item, the t-shirt only. I started enquiring about this both on Payflex and Fila. The only team who communicated with me is the Payflex guys, Fila hasn't rep**** to my emails nothing whatsoever. I'm busy paying for something I did not receive.
Helpful (0)
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Patience M
1 reviews | Active since Jan 2020
3 Jan 2026, 04:27
Fila failed me!!!
I bought an outfit for my 5 year old online, a Fila t-shirt and a short pants. Paid for what was requested on Payflex and waited for my delivery. Delivery came through days later with just one item, the t-shirt only. I started enquiring about this both on Payflex and Fila. The only team who communicated with me is the Payflex guys, Fila hasn't rep**** to my emails nothing whatsoever. I'm busy paying for something I did not receive.
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maxwell M
1 reviews | Active since Jan 2020
26 Mar 2025, 07:58
No correspondence from Fila online shopping deliveries
I bought apparels online during their 60% summer clearance, and we have received corresponding emails about their shipping problems. I bought the clothes through mobicred. It has being a month now, no correspondence and no follow-up correspondence fro our emails.We have yet to receive our clothes . Please help
Helpful (0)
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maxwell M
1 reviews | Active since Jan 2020
26 Mar 2025, 07:58
No correspondence from Fila online shopping deliveries
I bought apparels online during their 60% summer clearance, and we have received corresponding emails about their shipping problems. I bought the clothes through mobicred. It has being a month now, no correspondence and no follow-up correspondence fro our emails.We have yet to receive our clothes . Please help
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Replies (0)JR
Jennifer R
1 reviews | Active since Jan 2020
17 Mar 2025, 15:40
Worried about my money
I have placed an order on the 28february,I haven't received my order.They don't answer calls and email.
Helpful (0)
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Jennifer R
1 reviews | Active since Jan 2020
17 Mar 2025, 15:40
Worried about my money
I have placed an order on the 28february,I haven't received my order.They don't answer calls and email.
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Replies (0)PG
Prishani G
1 reviews | Active since Jan 2020
12 Mar 2025, 15:34
Fila is very unprofessional
I placed an order with Fila on the 27th of February. Since that day I have check my order status on the website and nothing has changed. I then received an email saying there's a delay in the order and then another one straight after saying it wasn't the correct email sent. I then receive another email saying there's a delay in my order. Finally the following day I receive an email to say there was a system error when I placed my order and there's actually no stick of the item but they are prepared to give me a discount code. This doesn't help me in anyway as I am still without a refund or shoes. How is this acceptable? There is no proper communication with regards to whAts happening and my order status still says unfulfilled.
Helpful (0)
|Replies (0)PG
Prishani G
1 reviews | Active since Jan 2020
12 Mar 2025, 15:34
Fila is very unprofessional
I placed an order with Fila on the 27th of February. Since that day I have check my order status on the website and nothing has changed. I then received an email saying there's a delay in the order and then another one straight after saying it wasn't the correct email sent. I then receive another email saying there's a delay in my order. Finally the following day I receive an email to say there was a system error when I placed my order and there's actually no stick of the item but they are prepared to give me a discount code. This doesn't help me in anyway as I am still without a refund or shoes. How is this acceptable? There is no proper communication with regards to whAts happening and my order status still says unfulfilled.
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Replies (0)ZZ
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Deshni S
1 reviews | Active since Jan 2020
10 Mar 2025, 15:23
Do not support Fila! They are rogues.
Stay away from purchasing from Fila's online store!!!! They are rogues!!!! They will take your money and not deliver your items and you'll never be able to get hold of them! They will ignore all emails and communication.
Helpful (0)
|Replies (0)DS
Deshni S
1 reviews | Active since Jan 2020
10 Mar 2025, 15:23
Do not support Fila! They are rogues.
Stay away from purchasing from Fila's online store!!!! They are rogues!!!! They will take your money and not deliver your items and you'll never be able to get hold of them! They will ignore all emails and communication.
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Replies (0)