

Finance Debt Solutions
Based on recent customer reviews, Finance Debt Solutions faces overwhelming negative feedback centered on deceptive sales practices. Customers consistently report being misled into debt review after being told the service only reduces interest rates. Multiple reviewers describe unauthorized access to their credit profiles, receiving false consent SMS notifications after declining offers. Clients who signed up report hidden fees, unreachable phone lines, and difficulty obtaining clearance certificates after cancellation. A small number of positive reviews praise individual consultants like Lauren for patience and clear communication, but these are far outweighed by serious complaints about dishonesty and manipulation.
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Based on recent customer reviews, Finance Debt Solutions faces overwhelming negative feedback centered on deceptive sales practices. Customers consistently report being misled into debt review after being told the service only reduces interest rates. Multiple reviewers describe unauthorized access to their credit profiles, receiving false consent SMS notifications after declining offers. Clients who signed up report hidden fees, unreachable phone lines, and difficulty obtaining clearance certificates after cancellation. A small number of positive reviews praise individual consultants like Lauren for patience and clear communication, but these are far outweighed by serious complaints about dishonesty and manipulation.
Finance Debt Solutions has a TrustIndex of 0 out of 10 on Hellopeter, based on 37 reviews in the last 12 months. Hellopeter has tracked Finance Debt Solutions across 364 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My experience with Finance Debt Solutions has been nothing short of a nightmare. I was placed under debt review without my full knowledge or proper consent — something I never agreed to in the first place. After going through the stress of making all the required payments and believing I had finally settled everything, I am now being told to pay additional amounts that were NEVER part of the original agreement. This is completely unacceptable and feels dishonest. The entire process has lacked transparency from the beginning. I was not properly informed, and now it seems like they are trying to squeeze more money out of me after the fact. This has caused unnecessary financial strain and frustration. I strongly advise anyone considering their services to think twice. What I experienced was misleading, stressful, and completely unprofessional.
1 reviews | Active since Jan 2020
My experience with Finance Debt Solutions has been nothing short of a nightmare. I was placed under debt review without my full knowledge or proper consent — something I never agreed to in the first place. After going through the stress of making all the required payments and believing I had finally settled everything, I am now being told to pay additional amounts that were NEVER part of the original agreement. This is completely unacceptable and feels dishonest. The entire process has lacked transparency from the beginning. I was not properly informed, and now it seems like they are trying to squeeze more money out of me after the fact. This has caused unnecessary financial strain and frustration. I strongly advise anyone considering their services to think twice. What I experienced was misleading, stressful, and completely unprofessional.
1 reviews | Active since Jan 2020
I had a very disappointing experience with Finance Debt6 Solutions. I was signed up for debt review without my knowledge or consent, which was extremely upsetting to discover. Since then, I’ve tried repeatedly to contact them to get clarity and resolve the situation, but they do not answer calls or respond to enquiries. Being placed under debt review without proper explanation or permission has had serious consequences for me, and the lack of communication afterward makes it even worse. I expected professionalism and transparency, but instead I was left confused and ignored. I would strongly caution anyone to be very careful and make sure you fully understand what you are agreeing to before dealing with this company.
1 reviews | Active since Jan 2020
I had a very disappointing experience with Finance Debt6 Solutions. I was signed up for debt review without my knowledge or consent, which was extremely upsetting to discover. Since then, I’ve tried repeatedly to contact them to get clarity and resolve the situation, but they do not answer calls or respond to enquiries. Being placed under debt review without proper explanation or permission has had serious consequences for me, and the lack of communication afterward makes it even worse. I expected professionalism and transparency, but instead I was left confused and ignored. I would strongly caution anyone to be very careful and make sure you fully understand what you are agreeing to before dealing with this company.
1 reviews | Active since Jan 2020
Finance debt solutions called me and offered to reducethe amount I pay to my creditors by half. I then enquired if this was a debt review as I did not wnat to do a debt review. The consultnat then said that it was a debt counselling not a debt review. He went on to say that it was a free service as they will get their money from teh creditors. He then sent me a form to sign for debt counselling. Once I signed the form they then said it was debt review and they would reduce all my pay ments to R24,000. I then did a debit order with them for that amount. They then called to say it need sto increase to R26,000. I refused to authorise that amount and requested we cancel teh dbet review. They then recieved the R24,000. They faile dto get a debt review with one of teh creditors. Then I had to ask them for the ne wamount without the declined account. the new account cam eto R14,500. Then I asked for teh distribution statement and found that they had taken R8k for legal fees and another R8k for the structuring fees. I then asked them to refund the fees for teh declined account. I think this is a *****lulent way to do debt review as they need to communciate honestly so one is aware fo their costs and can make up their mind.
1 reviews | Active since Jan 2020
Finance debt solutions called me and offered to reducethe amount I pay to my creditors by half. I then enquired if this was a debt review as I did not wnat to do a debt review. The consultnat then said that it was a debt counselling not a debt review. He went on to say that it was a free service as they will get their money from teh creditors. He then sent me a form to sign for debt counselling. Once I signed the form they then said it was debt review and they would reduce all my pay ments to R24,000. I then did a debit order with them for that amount. They then called to say it need sto increase to R26,000. I refused to authorise that amount and requested we cancel teh dbet review. They then recieved the R24,000. They faile dto get a debt review with one of teh creditors. Then I had to ask them for the ne wamount without the declined account. the new account cam eto R14,500. Then I asked for teh distribution statement and found that they had taken R8k for legal fees and another R8k for the structuring fees. I then asked them to refund the fees for teh declined account. I think this is a *****lulent way to do debt review as they need to communciate honestly so one is aware fo their costs and can make up their mind.
1 reviews | Active since Jan 2020
I must say I do not believe that we still have companies operating without ethics and integrity! Finance Debt Solution responded to my previous review and promised to do right by me. I am now struggling to get a clearance certificate after declining their services. They now say they rejected my application instead of stating that I did not want their deal because they **** when marketing their product. My ITC still shows a red flag, and now no one is not interested in assisting me. I have spoken to Zayyaan Office: 021 054 2148, WhatsApp: 079 364 5914 who was very kind even though I feel like she did a half job. Zayyaan, you know that I pay my accounts and I would not have been in this mess if it was not for you colleague. Please remove the flag against my profile and send me the clearance certificate urgently. This cat and mouse chase/game is exhausting and time consuming.
1 reviews | Active since Jan 2020
I must say I do not believe that we still have companies operating without ethics and integrity! Finance Debt Solution responded to my previous review and promised to do right by me. I am now struggling to get a clearance certificate after declining their services. They now say they rejected my application instead of stating that I did not want their deal because they **** when marketing their product. My ITC still shows a red flag, and now no one is not interested in assisting me. I have spoken to Zayyaan Office: 021 054 2148, WhatsApp: 079 364 5914 who was very kind even though I feel like she did a half job. Zayyaan, you know that I pay my accounts and I would not have been in this mess if it was not for you colleague. Please remove the flag against my profile and send me the clearance certificate urgently. This cat and mouse chase/game is exhausting and time consuming.
1 reviews | Active since Jan 2020
My name is Nomthandazo Sibisi, a ****mer who is from your company called me and later I got an sms that I gave consent for this ****** company to acceas my credit profile for affordability assessment. I never agreed to anything, I told her I I am not interested and I hanged up. I am scared that they will interfer with my credit profile. I am so disgusted by that witch that called me. How do you do that to another woman
1 reviews | Active since Jan 2020
My name is Nomthandazo Sibisi, a ****mer who is from your company called me and later I got an sms that I gave consent for this ****** company to acceas my credit profile for affordability assessment. I never agreed to anything, I told her I I am not interested and I hanged up. I am scared that they will interfer with my credit profile. I am so disgusted by that witch that called me. How do you do that to another woman
1 reviews | Active since Jan 2020
I received a telephone call from Finance Debt Solutions, (021) 016 7655, on 30 September 2025 and the lady on the line asked to speak to me by name and when I asked what the call was all about, she told me she was trying to help me with being overcharged on my accounts and I immediately dropped the call. There was an immediate follow up call from her which I ignored and immideately thereafter I received an SMS message saying that I have given Finance Debt solutions consent to request my credit report on 2025-09-30, which is clearly false. The number from which the SMS is sent, +27 9600004139108, does not accept reply SMS messages to refute the alleged consent that they say I have given to Debt Finance Solutions. I tried calling the number that the calls came from and that does not take calls also. Does anyone have contact details in the form of either telephone number, email address, whatsapp number or website address where these people can be contacted and really exposed for the *****sters that they really are?
1 reviews | Active since Jan 2020
I received a telephone call from Finance Debt Solutions, (021) 016 7655, on 30 September 2025 and the lady on the line asked to speak to me by name and when I asked what the call was all about, she told me she was trying to help me with being overcharged on my accounts and I immediately dropped the call. There was an immediate follow up call from her which I ignored and immideately thereafter I received an SMS message saying that I have given Finance Debt solutions consent to request my credit report on 2025-09-30, which is clearly false. The number from which the SMS is sent, +27 9600004139108, does not accept reply SMS messages to refute the alleged consent that they say I have given to Debt Finance Solutions. I tried calling the number that the calls came from and that does not take calls also. Does anyone have contact details in the form of either telephone number, email address, whatsapp number or website address where these people can be contacted and really exposed for the *****sters that they really are?
1 reviews | Active since Jan 2020
I got a call on Thursday 18 Sept 2025 from a Bongiwe Khumalo and just like other testimonies, sold me be a debt restructuring. Mentioned all the Acts and assured me that it is not a debt review but a reduction on my instalments. (Interest reduction) I mentioned over and over again that I do not want nor need a debit review as I am paying my debts and she persistently affirmed that it is not a debt review. On Friday morning 19 Sept 2025 someone else from the same company calls me with the same story but stops herself midsentence and tells me that, "Oh, I see you are already under debt review!'. I lost it and told her to remove my name from that nonsense as I do not need it. She promised to call me back but obviously did not. I called the company and asked to speak to Bongiwe and I was told there was no such person but after I asked again for them to clear my name off the debt review, they told me that they will get her to phone back. She did call me, and I told her I am no longer interested, and she still insisted that it is not debt review despite what her colleagues said. I reached out to the NCR and on Saturday 20 Sept 2025, I got another confirmation that indeed I was under debt review. They do not even adhere to the cooling off period, since Friday morning to date I have been given the run around. Calls are no longer going through and WhatsApp's are being ignored. Bongiwe Khumalo and Watson please remove that **** against my profile. You are evil and messing with people's vulnerability. I am paying my debts properly and you did not have to throw me under the bus like this.
1 reviews | Active since Jan 2020
I got a call on Thursday 18 Sept 2025 from a Bongiwe Khumalo and just like other testimonies, sold me be a debt restructuring. Mentioned all the Acts and assured me that it is not a debt review but a reduction on my instalments. (Interest reduction) I mentioned over and over again that I do not want nor need a debit review as I am paying my debts and she persistently affirmed that it is not a debt review. On Friday morning 19 Sept 2025 someone else from the same company calls me with the same story but stops herself midsentence and tells me that, "Oh, I see you are already under debt review!'. I lost it and told her to remove my name from that nonsense as I do not need it. She promised to call me back but obviously did not. I called the company and asked to speak to Bongiwe and I was told there was no such person but after I asked again for them to clear my name off the debt review, they told me that they will get her to phone back. She did call me, and I told her I am no longer interested, and she still insisted that it is not debt review despite what her colleagues said. I reached out to the NCR and on Saturday 20 Sept 2025, I got another confirmation that indeed I was under debt review. They do not even adhere to the cooling off period, since Friday morning to date I have been given the run around. Calls are no longer going through and WhatsApp's are being ignored. Bongiwe Khumalo and Watson please remove that **** against my profile. You are evil and messing with people's vulnerability. I am paying my debts properly and you did not have to throw me under the bus like this.
1 reviews | Active since Jan 2020
This company calls you acting like they want to remove your name from Debt Review and that they are based in Cape Town. They offer to restructure your Debt and charge you a fee for Debt review removal. I spoke to a lady named Zandile who gave me both her personal numbers but they never go through now that They have take their first installment, 071 099 6654 and is her business number. These people are ****med because I am still in debt review wven though I paid for removal and they also took money they were supposed to pay my accounts with but none of my accounts have been paid this month.
1 reviews | Active since Jan 2020
This company calls you acting like they want to remove your name from Debt Review and that they are based in Cape Town. They offer to restructure your Debt and charge you a fee for Debt review removal. I spoke to a lady named Zandile who gave me both her personal numbers but they never go through now that They have take their first installment, 071 099 6654 and is her business number. These people are ****med because I am still in debt review wven though I paid for removal and they also took money they were supposed to pay my accounts with but none of my accounts have been paid this month.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.