Active since Jul 2013
I just want to give Jonah Pillai from the NDCSA his flowers! Thank you, Jonah, for being such a great spot, for your patience and for all the advice and heads up you give me when I did not even know where to go for help or advice. I am grateful that you got to handle my query and you went an extra mile in terms of how I was to navigate around the issue and resolve it timeously. I wish you the best in your career advancement and may you continue being a wonderful and selfless person. I really appreciate you and your efforts. Thank you!
I must say I do not believe that we still have companies operating without ethics and integrity! Finance Debt Solution responded to my previous review and promised to do right by me. I am now struggling to get a clearance certificate after declining their services. They now say they rejected my application instead of stating that I did not want their deal because they **** when marketing their product. My ITC still shows a red flag, and now no one is not interested in assisting me. I have spoken to Zayyaan Office: 021 054 2148, WhatsApp: 079 364 5914 who was very kind even though I feel like she did a half job. Zayyaan, you know that I pay my accounts and I would not have been in this mess if it was not for you colleague. Please remove the flag against my profile and send me the clearance certificate urgently. This cat and mouse chase/game is exhausting and time consuming.
I got a call on Thursday 18 Sept 2025 from a Bongiwe Khumalo and just like other testimonies, sold me be a debt restructuring. Mentioned all the Acts and assured me that it is not a debt review but a reduction on my instalments. (Interest reduction) I mentioned over and over again that I do not want nor need a debit review as I am paying my debts and she persistently affirmed that it is not a debt review. On Friday morning 19 Sept 2025 someone else from the same company calls me with the same story but stops herself midsentence and tells me that, "Oh, I see you are already under debt review!'. I lost it and told her to remove my name from that nonsense as I do not need it. She promised to call me back but obviously did not. I called the company and asked to speak to Bongiwe and I was told there was no such person but after I asked again for them to clear my name off the debt review, they told me that they will get her to phone back. She did call me, and I told her I am no longer interested, and she still insisted that it is not debt review despite what her colleagues said. I reached out to the NCR and on Saturday 20 Sept 2025, I got another confirmation that indeed I was under debt review. They do not even adhere to the cooling off period, since Friday morning to date I have been given the run around. Calls are no longer going through and WhatsApp's are being ignored. Bongiwe Khumalo and Watson please remove that **** against my profile. You are evil and messing with people's vulnerability. I am paying my debts properly and you did not have to throw me under the bus like this.
I was in an accident on the 27th of May 2025. My car was hit by a G4S driver at 16h13pm. An accident report was done on the same day. I sent an email to G4S reporting the matter after realizing that there was no communication from them. After numerous attempts of unanswered calls and emails, I eventually received an email from G4S requesting documents from me regarding the accident. They sent me a form for a 3rd party claim and quotations. I submitted everything they requested on the 19th of June 2025 and now they are ignoring my emails and not even once have they answered their phones. Their phones ring till they go to voicemail, and they never even return those calls. I escalated the matter on the 26 of June 2025 and still there was no response. On the 2nd of July 2025, I drove to their Centurion offices to see if I could not get the matter actioned/resolved. When I arrived there, I was told I needed a code to enter the premises. I then phoned switchboard, the lady who answered the phone said she will phone me back after consulting with the person who was supposed to help me. Guess what, she phoned after a while and told me that the guy just left the office, and he said I must phone or email him. I immediately phoned him and guess what? yep! Straight to voicemail and to date 4 July 2025 still no feedback. Ramaite Kgatle and Ronel Venter are the people who are supposed to help me. Ramaite Kgatle only sent me the 3rd party claim form and from there, there has'nt been any feedback, not even an acknowledgement. Ronel Venter on the other, apparently her office phone is not working and there is no other way of reaching her except via email which she also does not respond to or even acknowledge. I feel so despondent at the moment, and I really need to get my car fixed. I tried to also reach out to them via their Facebook and a robot is responding which also becomes a fruitless exercise. G4S please do right for me!
It was an honor and a blessing to experience such excellent customer service in this day and age. I applaud the entire team from the email communication to the delivery and serving, it was just a wow! Thank you Team Nyama Spitbraai and do keep up the exceptional service
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