Financial Debt Solutions ********* business practises

Finance debt solutions called me and offered to reducethe amount I pay to my creditors by half. I then enquired if this was a debt review as I did not wnat to do a debt review. The consultnat then said that it was a debt counselling not a debt review. He went on to say that it was a free service as they will get their money from teh creditors. He then sent me a form to sign for debt counselling. Once I signed the form they then said it was debt review and they would reduce all my pay ments to R24,000. I then did a debit order with them for that amount. They then called to say it need sto increase to R26,000. I refused to authorise that amount and requested we cancel teh dbet review. They then recieved the R24,000. They faile dto get a debt review with one of teh creditors. Then I had to ask them for the ne wamount without the declined account. the new account cam eto R14,500. Then I asked for teh distribution statement and found that they had taken R8k for legal fees and another R8k for the structuring fees. I then asked them to refund the fees for teh declined account. I think this is a *****lulent way to do debt review as they need to communciate honestly so one is aware fo their costs and can make up their mind.