To me it's a *****

I do have loan with them so the loan is in arrears but they hand over my debit to their lawyers and we reach agreement with their lawyers and we make arrangements so they started to deduct but also finbond itself they deduct again and deduct more money without my consent or do a mandate even my bank don't show any debit orders so they where supriced how did they get in my account when I confronted them they told me they can't reverse my money ,they said aslong I swipe my card I automatically allowed them to do what they want so I wanted to knw isn't legal to do so cos I need my money back the area manager Dimakatso Mulaudzi she was so rude against me so I need help.