BEWARE!! Debited after cancelled subscription then refused refund!! *******

After cancelling my subscription during “free trial period” I got billed 5 days later after I cancelled my subscription, because the platform is a waste of time!! Now after being billed I requested a refund, then I get a response denying a refund, I fight with them and then they tell me they made a special request to get a 50% refund of the money they debited with out my consent, I told them that is unacceptable because they took money after I aready cancelled then im told they are making “special arrangements” for me to give me a full refund which would be paid in 5 business days.. I am still waiting for my money!!