Finelo
Claimed Business
|3.3|23 Reviews (last 12 months)|This business does not respond to reviews
Finelo
Claimed Business
|3.3
23 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Finelo receives sharply divided feedback. Satisfied users consistently praise the platform as a beginner-friendly financial literacy tool, highlighting the AI chart analyzer, clean user interface, and well-paced learning content that builds confidence in trading and investing fundamentals. However, a recurring theme among dissatisfied customers centres on billing practices, with many alleging misleading advertising, unexpected deductions far exceeding the advertised entry price, undisclosed monthly subscriptions, and difficulty obtaining refunds. Customers also express frustration that the product is educational rather than the AI trading service they believed they were purchasing.
Performance(last 12 months):
Trustindex Rating
4.2TrustIndex
4.2
Review Distribution
3.3|23 Reviews
Jul '25 - Jun '26
Recent reviews (23)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJD
Justin D
1 reviews | Active since Jan 2020
27 May 2026, 12:23
Clearly **** reviews positive reviews by Finelo.
Having a look at these reviews, there is a clear PORKY PIE There are Muslim people who cannot trade on a equity platform, and would be limited to Sharia Equity portfolios. These are clearly **** reviews.
Helpful (0)
|Replies (0)JD
Justin D
1 reviews | Active since Jan 2020
27 May 2026, 12:23
Clearly **** reviews positive reviews by Finelo.
Having a look at these reviews, there is a clear PORKY PIE There are Muslim people who cannot trade on a equity platform, and would be limited to Sharia Equity portfolios. These are clearly **** reviews.
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Replies (0)LB
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Ernst Tönsing
1 reviews | Active since Jan 2020
6 May 2026, 13:33
Finelo and Pivex shares trading
**** to take your money. False advertising. If you want to jpin yhen 69USD. Once paid ypu have to take extras adding up a much bigger total. Ended up paying more than double in the end. AI doesnt trade for you for 20USD. It is n learning platform. Yhen pnce you have completed the traing you must open an account with on of there partners ending up with another 200USD wi h is also a training platform. Then without Pivex showing how there platform works amd ypu trying to find out put how it works they close your account even if you have made a profit and then saying you need to start ober and pay again. Never ending in a resuly. After 400USD Ii am still not trading for real with my own money. I dont mind losing my own money if I make wrong desicions but you continously paying platforms and no results.
Helpful (0)
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Ernst Tönsing
1 reviews | Active since Jan 2020
6 May 2026, 13:33
Finelo and Pivex shares trading
**** to take your money. False advertising. If you want to jpin yhen 69USD. Once paid ypu have to take extras adding up a much bigger total. Ended up paying more than double in the end. AI doesnt trade for you for 20USD. It is n learning platform. Yhen pnce you have completed the traing you must open an account with on of there partners ending up with another 200USD wi h is also a training platform. Then without Pivex showing how there platform works amd ypu trying to find out put how it works they close your account even if you have made a profit and then saying you need to start ober and pay again. Never ending in a resuly. After 400USD Ii am still not trading for real with my own money. I dont mind losing my own money if I make wrong desicions but you continously paying platforms and no results.
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Replies (0)LL
Louis L
1 reviews | Active since Jan 2020
3 May 2026, 15:14
False advertising
They advertise falsely as a AI trading site for 20$ and in the meantime it is a training site for beginners. They also don't make it clear that this is a monthly subscription and debit your account every month without your permission.
Helpful (0)
|Replies (0)LL
Louis L
1 reviews | Active since Jan 2020
3 May 2026, 15:14
False advertising
They advertise falsely as a AI trading site for 20$ and in the meantime it is a training site for beginners. They also don't make it clear that this is a monthly subscription and debit your account every month without your permission.
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Sophia E
1 reviews | Active since Jan 2020
12 Apr 2026, 18:23
Finelo **** and *****ulent deductions
I signed up to Finelo trading and they compiled my subscription and said it would be R129.99. After I put all.my card details in they deducted R854.99 + R854.99 +R15 +R15 witch came out to R1871.97 without me knowing that that amount were going to be deducted. I contacted support and asked why that amount was charged and I'm going to lay a *****ulent transaction to my bank. They rep**** that when I subscribes I chose an AI Tool kit and a AI mentor wich was R854.99 each. No where was there any mention that that was the price for those options and find it ********* and *****ulent because when I was asked for my card details it said that my total for subscribing will be R129.99. No where did they say or was it written or said I have to pay for any extra stuff witch was only a questionnaire without any amount to pay or anything. I have cancelled my subscription immediately and asked for a refund but are really doubtful of any success as they have already deceived my for paying for something witch I had no knowledge about.
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Sophia E
1 reviews | Active since Jan 2020
12 Apr 2026, 18:23
Finelo **** and *****ulent deductions
I signed up to Finelo trading and they compiled my subscription and said it would be R129.99. After I put all.my card details in they deducted R854.99 + R854.99 +R15 +R15 witch came out to R1871.97 without me knowing that that amount were going to be deducted. I contacted support and asked why that amount was charged and I'm going to lay a *****ulent transaction to my bank. They rep**** that when I subscribes I chose an AI Tool kit and a AI mentor wich was R854.99 each. No where was there any mention that that was the price for those options and find it ********* and *****ulent because when I was asked for my card details it said that my total for subscribing will be R129.99. No where did they say or was it written or said I have to pay for any extra stuff witch was only a questionnaire without any amount to pay or anything. I have cancelled my subscription immediately and asked for a refund but are really doubtful of any success as they have already deceived my for paying for something witch I had no knowledge about.
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Vincent V
1 reviews | Active since Jan 2020
11 Apr 2026, 00:23
BEWARE!! Debited after cancelled subscription then refused refund!! *******
After cancelling my subscription during “free trial period” I got billed 5 days later after I cancelled my subscription, because the platform is a waste of time!! Now after being billed I requested a refund, then I get a response denying a refund, I fight with them and then they tell me they made a special request to get a 50% refund of the money they debited with out my consent, I told them that is unacceptable because they took money after I aready cancelled then im told they are making “special arrangements” for me to give me a full refund which would be paid in 5 business days.. I am still waiting for my money!!
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Vincent V
1 reviews | Active since Jan 2020
11 Apr 2026, 00:23
BEWARE!! Debited after cancelled subscription then refused refund!! *******
After cancelling my subscription during “free trial period” I got billed 5 days later after I cancelled my subscription, because the platform is a waste of time!! Now after being billed I requested a refund, then I get a response denying a refund, I fight with them and then they tell me they made a special request to get a 50% refund of the money they debited with out my consent, I told them that is unacceptable because they took money after I aready cancelled then im told they are making “special arrangements” for me to give me a full refund which would be paid in 5 business days.. I am still waiting for my money!!
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