JD
Justin D
Active since Sep 2021
13
Reviews
0
Industries
Reviews
13 reviews6 months ago
Review of Feedem Group (Pty) Ltd – Isa Carstens Hostel Private Residence, Lynnwood, Pretoria
As the contracted catering service provider to the Isa Carstens Hostel Private Residence at 408 Lynnwood Rd, Lynnwood, Pretoria, Feedem Group (Pty) Ltd is entrusted with the responsibility of delivering consistent, respectful, and nourishing food services to students—most of whom are young women living away from home for the first time. Unfortunately, the current situation on-site is alarmingly far from that standard. The canteen, which is supposed to serve as the primary food source for these students, is frequently empty, as documented in photos that have been circulated and shared. Despite this being raised as a recurring issue over several months, little to no sustainable change has been seen. Students are required to pre-load non-refundable funds onto their student cards for exclusive use at this canteen—yet they are often met with limited or no food options, undermining both the intent and fairness of the system. More troubling is the behavior of the on-site Feedem manager or supervisor. Numerous reports from students and staff indicate a persistent pattern of verbal abuse. Staff are routinely berated and screamed at in full view of students, and even students who attempt to raise legitimate concerns are not spared from this unprofessional conduct. The environment created by this individual is one of fear and ************, where both students and staff feel unable to speak out due to fear of retaliation. This toxic culture is not only harmful to the individuals involved—it is also in direct contradiction to Feedem’s own corporate promise: “Seamless catering solutions that fuel workplace productivity, allowing your team to thrive and focus on what matters most.” How can students thrive in an environment where they are afraid to voice concerns about basic needs like food? How is this “seamless” when the canteen often offers nothing? How does berating staff and students align with fostering a professional and supportive workplace? Feedem, your team has an obligation to uphold your corporate values—not just in boardrooms and sales materials, but on the ground, where your services directly impact vulnerable young people daily. This is not simply a catering issue; it’s a duty of care issue. We strongly urge Feedem’s senior leadership to investigate this matter with urgency and transparency, and to take concrete action in the form of: A formal inquiry into the behavior and practices of the current site manager. Meaningful engagement with students and staff in a safe, anonymous forum where they can speak freely. Immediate improvements to food availability and consistency. A review of the prepaid student card system, including how it limits students’ choices and protections. Feedem, your reputation is only as strong as your service delivery at the most granular level. These students—and your staff—deserve far better than what they are currently experiencing. @FeedemGroup, we await your public response. I am in possession of WhatsApp messages gaslighting students by the canteen manager/supervisor. I will take them public should this not be resolved by the 10/10/2025
0 replies
7 months ago
Utter ripp off
Buying shoes on Temu for R166 and selling them for R1900 thats a mark up of 1143.37%. and you wonder why retail is under pressure. quite disgusting.
0 replies
10 months ago
Beware of Administrative Incompetence: My Experience with East Rand Physicians at the Glynnwood Hospital
In May 2023, I sought medical care from Dr. Kuven Naidu at East Rand Physicians while being admitted to Glynnwood Hospital. Like many South Africans, I rely on my fully comprehensive medical aid to cover hospital and specialist costs—especially during times of urgent need. What should have been a seamless billing process turned into a bureaucratic mess due to administrative failure on the part of the East Rand Physicians’ practice. Despite being admitted and receiving legitimate care, the practice failed to collect the money from my medical aid. Months later, instead of owning their mistake, I find myself being harassed by a credit controller over payment. Let’s be clear: medical aids do not simply reject legitimate claims if paperwork is submitted correctly and on time. This issue stems entirely from an error—or neglect—within East Rand Physicians' administrative process. This isn’t just a case of a technical glitch. This is a symptom of a much deeper problem—one where patients are left bearing the consequences of an internal failure, with little to no recourse. The entitlement of demanding payment from patients after an administrative blunder is astounding, especially when the system was designed to protect patients from these very scenarios. Sadly, this experience is not unique. South Africans are growing weary of institutions and businesses—both public and private—that fail to deliver on their responsibilities, and yet expect full compliance and payment from the public. It echoes the frustrating dynamics we’ve come to associate with governance failures in our country. To those considering using East Rand Physicians at the Glynnwood Hospital : be aware. Ask questions. Confirm that claims are submitted timeously. Insist on written proof. Otherwise, you might find yourself paying out of pocket for someone else’s mistake. Healthcare should heal. It shouldn't haunt.
0 replies
12 months ago
Better bee on the roost
Roost KTM: The Beating Heart of Offroad Passion in the East Rand If you're looking for the ultimate KTM experience, look no further than Roost KTM — the undisputed hub of dirt-fueled passion and two-wheeled adrenaline in the East Rand. Since 1996, Roost KTM has been more than just a dealership; it’s a full-throttle family for anyone with a love for offroad adventure. Whether you’re a wide-eyed novice just getting your boots dusty or a full-blown kamikaze chasing the next gnarly line, Roost KTM is your home. With a deep well of KTM knowledge and a crew that eats, sleeps, and breathes orange, this place doesn’t just sell bikes — it ignites legacies. What truly sets Roost KTM apart is their unwavering commitment to service excellence. Every customer here is treated like part of the team — because they are. The Roost community is tight-knit, driven, and genuinely passionate about helping every rider reach their peak performance, no matter their skill level. Need expert advice? Looking for the perfect ride? Want to swap stories with fellow offroad junkies? Roost KTM delivers it all — with heart, hustle, and horsepower. If you’re anywhere near the East Rand and serious about KTM, do yourself a favor: swing by Roost KTM and become part of the legend. This isn’t just a dealership — it’s where offroad dreams are fueled and friendships are forged in the dust.
0 replies
12 months ago
Is this shocking level of service even possible
Had the most shocking experience at Benoni Trailer Boys Branch. We have rented a bike trailer for six days, this morning we responded to a whats app message confirming that we would be collecting the trailer during the course of the morning. My Wife receives a call from an obnoxious staff member informing her that this trailer is in HIGH demand and if we don't come and collect it he will rent it out, notwithstanding we have paid for the trailer it's 10am and who the hell is he to call and demand her presence, if we leave it there for six days that's our decision, My wife informs me and i arrive at the offices on Great North Road to be met by the sales assistant who merely shrugs it off as a miss understanding. I demanded to speak to the owner and he would only offer his email address as the owner forbis the giving out of his number. you can see that the fish rots from head at trailer boys. I absolutely lost my temper and they will never see my business and i will share this experience far and wide.
0 replies
13 months ago
Liberty Corporate Claims
After being a client for more than 30 years, 3 years ago I went into claim, I had income disability claims that went through all of the necessary claim processes and we ultimately approved. then the NIGHTMARE began notwithstanding 20 years of experience in the product and a depth of knowledge, I encountered multiple roadblocks, misleading responses, and repeated delays. It became evident that the claims clerk was employing every tactic in the book to avoid paying a legitimate claim. Notwithstanding i have done this rodeo before, the shocking lack of service is within the standard SLA Specifically, I would like to highlight the following issues: The excessive delay in processing: Despite providing all the necessary documentation, including medical records, diagnostic reports, and expert opinions, I waited months with no reply or final decision on my claim. The delay has now stretched well beyond any reasonable period, causing unnecessary emotional strain. Unnecessary and Repeated Requests for Additional Documentation: On multiple occasions, I have been asked to provide additional documents that are either irrelevant or already submitted. These requests appear to be a deliberate attempt to delay the process further rather than a genuine need for further information. Failure to Provide Clear and Timely Communication: I have made numerous inquiries to your customer service department and claims representatives. However, the responses have been vague, and I never received any concrete updates on the status of my claim. The lack of transparency is frustrating and unacceptable. Unwarranted Denial of Claims or Misinterpretation of Policy Terms: There have been instances where I have received partial or unclear explanations for denial, or the terms of my policy seem to be misinterpreted in an attempt to avoid payment. It is not only unprofessional, but it also goes against the core principles of customer service and fairness that I expect from a reputable company like Liberty Life and Standard Bank. If you are buying insurance buy from a seasoned broker who will not be scared to take the insurer on when it comes to claim stage, sadly i have seen this story repeated too many times and this is my warning to you. There are (Senior Managers) who have been in the correspondence for months and have ignored me like a 60/60 rider through a stop street and blatantly **** or have not taken the time to apprise themselves on this case when answering me on the claim. In a last ditch attempt your Senior Manager Disability Assessing and Underwriting for Liberty Corporate got caught out not doing her most basic homework and told me I was not Medically Disabled I presented her a document from her own confirming that I would No further medical review requirements will be requested on an annual or other basis, the answer was I would need to provide my IRP5 which has no bearing on my medical condition what soever. So when you buy ancillary benefits from a life insurance company be as wary of them as the Kennedy’s were of Gun’s
266 replies
17 months ago
Next level employee Miele
I am writing to wholeheartedly recommend Barend in Sales of Miele South Africa for his exceptional service and professionalism. Over the course of our business transaction, I can confidently say that his dedication to providing outstanding customer service is unparalleled. Barend consistently goes went beyond expectation to ensure that every interaction was handled with the utmost care and attention. His deep knowledge of Miele products, coupled with his proactive approach to problem-solving, has made him an invaluable asset not only to Miele but also to the customers he serves. Barend's expertise shines through. What truly sets Barend apart, however, is his commitment to creating a positive customer experience. He consistently demonstrates patience, clear communication, and a genuine desire to exceed expectations. His ability to listen carefully to customer needs, offer tailored solutions, and provide prompt follow-up is a testament to his exceptional customer service skills. I have no doubt that Barend's professionalism, expertise, and unwavering dedication to excellence will continue to make him an asset to Miele South Africa and to any team fortunate enough to work with him. I highly recommend him without reservation for any opportunity or recognition that would acknowledge his outstanding contributions. Should you require any further information, please do not hesitate to contact me.
56 replies
17 months ago
Excptional Service
Indequity Specialised Insurance Limited is a leader in providing tailored insurance products, with a focus on niche markets. Their expertise in designing and implementing customized coverage packages for clients is unparalleled, and they consistently go above and beyond to meet the unique needs of each individual or business they serve. The team at Indequity is not only knowledgeable but also highly responsive, demonstrating a level of professionalism and customer care that is rare in the industry. Their approach is built on a deep understanding of the complexities of the insurance sector, paired with an impressive ability to adapt to changing market conditions. Whether you are a large enterprise looking for comprehensive risk management solutions or a smaller business in need of specific coverage options, Indequity Specialised Insurance Limited is well-equipped to deliver top-tier service and peace of mind. Furthermore, their commitment to integrity and transparency in all dealings ensures that clients can trust them as a reliable partner for both short-term needs and long-term coverage strategies. I have no hesitation in recommending Indequity Specialised Insurance Limited to any organization or individual in need of specialized insurance services. They have proven themselves to be a valuable and trustworthy partner, and I am confident that their services will continue to exceed expectations for many years to come. Please feel free to contact me should you require any further information or have any questions about my experience working with Indequity Specialised Insurance Limited. Sincerely,
0 replies
18 months ago
Next Level Service
I recently had the pleasure of visiting Kärcher South Africa Boksburg, and I can confidently say it was an outstanding experience from start to finish! From the moment I walked in, I was greeted with a warm smile by the staff, who were not only friendly but incredibly knowledgeable about their products/services. The atmosphere was inviting and well-organized, making it easy to find what I needed. I was particularly impressed with the Sales Man. It exceeded my expectations in quality and value. The attention to detail and commitment to customer satisfaction really stood out. What truly sets Kärcher South Africa Boksburg apart is their dedication to. It’s clear they genuinely care about their customers and the community. Overall, I highly recommend Kärcher to anyone looking for high end cleaning equipment . I can’t wait to return!
53 replies
20 months ago
Thank you Liberty
Having being diagnosed with a very rare disease i app**** for a Income Disability cover claim, I have two assessors that were allocated to my case Samke Tfwala and Cyril Mathebula, Both Samke and Cyril were clear as day that this was unchartered territory but considering all of the factors at play they kept me in the loop and in as best head space at all times, my medical team were the longest delay when it came to any request. I am a second generation Liberty client and have had my own policies for more than thirty years with Liberty Life and never on one night lost a moments sleep when my worst day came. Thank you my special angels, And Thank you LIBERTY
53 replies
Review Distribution
5 Star
5 (38.46153846153846%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (61.53846153846154%)