TT
The Trailer Boys Benoni
Unclaimed Business
TT
The Trailer Boys Benoni
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About The Trailer Boys Benoni
The Trailer Boys Benoni has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked The Trailer Boys Benoni across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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JD
Justin D
1 reviews | Active since Jan 2020
16 Apr 2025, 10:36
Is this shocking level of service even possible
Had the most shocking experience at Benoni Trailer Boys Branch. We have rented a bike trailer for six days, this morning we responded to a whats app message confirming that we would be collecting the trailer during the course of the morning. My Wife receives a call from an obnoxious staff member informing her that this trailer is in HIGH demand and if we don't come and collect it he will rent it out, notwithstanding we have paid for the trailer it's 10am and who the hell is he to call and demand her presence, if we leave it there for six days that's our decision, My wife informs me and i arrive at the offices on Great North Road to be met by the sales assistant who merely shrugs it off as a miss understanding. I demanded to speak to the owner and he would only offer his email address as the owner forbis the giving out of his number. you can see that the fish rots from head at trailer boys. I absolutely lost my temper and they will never see my business and i will share this experience far and wide.
Helpful (0)
|Replies (0)JD
Justin D
1 reviews | Active since Jan 2020
16 Apr 2025, 10:36
Is this shocking level of service even possible
Had the most shocking experience at Benoni Trailer Boys Branch. We have rented a bike trailer for six days, this morning we responded to a whats app message confirming that we would be collecting the trailer during the course of the morning. My Wife receives a call from an obnoxious staff member informing her that this trailer is in HIGH demand and if we don't come and collect it he will rent it out, notwithstanding we have paid for the trailer it's 10am and who the hell is he to call and demand her presence, if we leave it there for six days that's our decision, My wife informs me and i arrive at the offices on Great North Road to be met by the sales assistant who merely shrugs it off as a miss understanding. I demanded to speak to the owner and he would only offer his email address as the owner forbis the giving out of his number. you can see that the fish rots from head at trailer boys. I absolutely lost my temper and they will never see my business and i will share this experience far and wide.
0
Replies (0)JH
Jan-Harm Hattingh
1 reviews | Active since Jan 2020
7 Aug 2024, 18:18
Poor Communication
Last week I went to book a trailer at the above branch. The treatment I received was **********. Upon arrival the three people at the counter were on the phone which I understand. After a while the gentleman raised his eyebrows as to acknowledge my presence . I indicated that I want to book a trailer. Without a word the lady at the counter without stopping her conversation pointed to a QR Code on the counter. The man then said I must scan the QR code or go to the website. I went home and accessed the website which is user unfriendly to the extreme. After eventually managing to make a booking there was no indication as to how to pay. I eventually called the branch and they indicated I must pay when collecting the trailer. The trailer was in very good condition ( Something I was used to as I have made use of this branch before). From collecting and paying the rest went smooth, but the initial contact and using the site made this a very unpleasant experience. So much so I will not use Trailer Boys again.
Helpful (0)
|Replies (0)JH
Jan-Harm Hattingh
1 reviews | Active since Jan 2020
7 Aug 2024, 18:18
Poor Communication
Last week I went to book a trailer at the above branch. The treatment I received was **********. Upon arrival the three people at the counter were on the phone which I understand. After a while the gentleman raised his eyebrows as to acknowledge my presence . I indicated that I want to book a trailer. Without a word the lady at the counter without stopping her conversation pointed to a QR Code on the counter. The man then said I must scan the QR code or go to the website. I went home and accessed the website which is user unfriendly to the extreme. After eventually managing to make a booking there was no indication as to how to pay. I eventually called the branch and they indicated I must pay when collecting the trailer. The trailer was in very good condition ( Something I was used to as I have made use of this branch before). From collecting and paying the rest went smooth, but the initial contact and using the site made this a very unpleasant experience. So much so I will not use Trailer Boys again.
0
Replies (0)HR
GL
Gavin L
1 reviews | Active since Jan 2020
28 Nov 2023, 10:08
Exceptional Service from The Trailer Boys Benoni
Benoni Trailer Boys are on point, top experts who really know their stuff. Pleasant, friendly and efficient is their service to Customers. Thanks Retha and Team you're the best.
Helpful (0)
|Replies (0)GL
Gavin L
1 reviews | Active since Jan 2020
28 Nov 2023, 10:08
Exceptional Service from The Trailer Boys Benoni
Benoni Trailer Boys are on point, top experts who really know their stuff. Pleasant, friendly and efficient is their service to Customers. Thanks Retha and Team you're the best.
0
Replies (0)DN