EB
Elaine's Boutique
Claimed Business
EB
AI Review Summary
Based on recent customer reviews, Elaine's Boutique faces serious concerns around legitimacy and product quality. Many customers report receiving cheap, China-sourced items resembling Temu or Shein products at vastly inflated prices. Non-delivery of orders, unresponsive customer support, a fabricated physical store in Wynberg, and a perpetual closing-down sale are recurring complaints. A smaller group of satisfied customers praise the comfortable fit, flattering designs, and versatile styling of their purchases, suggesting some orders do arrive and please buyers.
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.2|31 Reviews
Jun '25 - May '26
5(22.6%)
4(9.7%)
3(0%)
2(0%)
1(67.7%)
5(22.6%)
4(9.7%)
3(0%)
2(0%)
1(67.7%)
Frequently Asked Questions About Elaine's Boutique
Based on recent customer reviews, Elaine's Boutique faces serious concerns around legitimacy and product quality. Many customers report receiving cheap, China-sourced items resembling Temu or Shein products at vastly inflated prices. Non-delivery of orders, unresponsive customer support, a fabricated physical store in Wynberg, and a perpetual closing-down sale are recurring complaints. A smaller group of satisfied customers praise the comfortable fit, flattering designs, and versatile styling of their purchases, suggesting some orders do arrive and please buyers.
Elaine's Boutique has a TrustIndex of 0 out of 10 on Hellopeter, based on 31 reviews in the last 12 months. Hellopeter has tracked Elaine's Boutique across 31 total reviews. How is the TrustIndex calculated? →
Recent reviews (31)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Nicky G
1 reviews | Active since Jan 2020
22 Jan 2026, 09:22
Disappointing
Placed R2,000 order 18 Dec 25 - it was apparently delivered about a week later / to Sandton - I am in Cape Town. Most frustrating is their total lack of response to about 20 emails I have sent - not a word. Can't recommend
Helpful (0)
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Nicky G
1 reviews | Active since Jan 2020
22 Jan 2026, 09:22
Disappointing
Placed R2,000 order 18 Dec 25 - it was apparently delivered about a week later / to Sandton - I am in Cape Town. Most frustrating is their total lack of response to about 20 emails I have sent - not a word. Can't recommend
0
Replies (0)SL
SALLY-ANNE Lithgow
1 reviews | Active since Jan 2020
8 Jan 2026, 14:03
Such a **** waste of money
R1800 for a dress that looks great in photo but absolutely ******* cheap junk material, badly sewn and took weeks and weeks to deliver. Really such a regret. I don't know HOW they are still ****ming people!!! Save yourself. 0 stars
Helpful (0)
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SALLY-ANNE Lithgow
1 reviews | Active since Jan 2020
8 Jan 2026, 14:03
Such a **** waste of money
R1800 for a dress that looks great in photo but absolutely ******* cheap junk material, badly sewn and took weeks and weeks to deliver. Really such a regret. I don't know HOW they are still ****ming people!!! Save yourself. 0 stars
0
Replies (0)RR
DC
Diane C
1 reviews | Active since Jan 2020
2 Oct 2025, 22:39
Don't get fooled by Elaine's boutique
Beware of Elaine's boutique that is advertising a close down sale on fb. I ordered two items from them. It took ages to arrive but did eventually. I am reasonably happy with the items but they are worser quality than what they looked like online. They said they had an online store in Wynberg Village and posted a photo of the store, so I foolishly thought it was legitimate. I asked to come in to the store and said I would come there this afternoon. When I went there today, it didn't exist and another clothing store in the road said it had been open for years and there hadn't been a store named Elaine's boutique the whole time they have been in the road. Rumour has it they buy from cheap outlets and then mark the clothes up and sell them online, on the basis of a forever sale.
Helpful (0)
|Replies (0)DC
Diane C
1 reviews | Active since Jan 2020
2 Oct 2025, 22:39
Don't get fooled by Elaine's boutique
Beware of Elaine's boutique that is advertising a close down sale on fb. I ordered two items from them. It took ages to arrive but did eventually. I am reasonably happy with the items but they are worser quality than what they looked like online. They said they had an online store in Wynberg Village and posted a photo of the store, so I foolishly thought it was legitimate. I asked to come in to the store and said I would come there this afternoon. When I went there today, it didn't exist and another clothing store in the road said it had been open for years and there hadn't been a store named Elaine's boutique the whole time they have been in the road. Rumour has it they buy from cheap outlets and then mark the clothes up and sell them online, on the basis of a forever sale.
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Replies (0)MW