FinYou finance

I had the worst experience with FinYou finance company. My loan amount was around R18k to get a engagement ring made. I sent in all my documents and a letter from my company stating that I do work for them.

After trying to contact them numerous times after all my documents was handed in I finally got a reply. The said my bank statements are too far back and I need to send them updated ones. I did do that whole process once more and 3 weeks later , which is today. They told me my application was unsuccessful.

Funny thing is , the bank keeps on offering me 150k plus whereas FinYou can't even help me with R18k ???

I wanted to use FinYou as the company I wanted to buy the ring uses FinYou as their finance