Worst Dining Experience ever - stay away people and save your money & health

This was the worst dining experience ever, worst birthday ever, thank you FireRoom Hazelwood. Got there at 7pm, ordered by 8pm, waited till almost 10pm for our food. Waiter kept on saying 2 min, 2 mins and 2 hours later the **** hit the fan. They brought oxtail where the bone was still frozen, indicating that they took it from the freezer, ****ed it in a pan and brought it to the table. I hate this place and would not recommend this to my worst enemy. Please close down, you will do us all a favor.