Hell on earth!

The worst fibre service provider on earth. Just don't even bother trying. no support, they don't reply e-mails, don't answer your call, no location. I regret having a contract with them. My internet has been down for 2 days and no response. Was in the middle of a virtual meeting and internet just disappeared, damaging my work!! And worse, my cell reception is poor and can't even use my cell data effectively! My account is fully paid!! Paying R1300/month for **** service!! This is a nightmare! Who can help on a matter like this!!