Great repair service

Item: First Ascent
Rating: 5
Author: Jolinde K

I recently bought a new First Ascent down jacket and it has been great. Sadly it got snagged on a recent trip and tore badly. I contacted First Ascent and was connected with Nicole. I sent the jacket back for repair and had it back with me a few weeks later, good as new. Great service, thank you.

Helpful (0)

Replies (53)

First Ascent's replyOfficial

04 Sept 2024, 07:08

Dear Jolinde

Thank you for taking the time to write this review. The positive feedback is appreciated and we are happy to hear that you experienced great service. Our team strives to maintain a high level of service. Also happy to hear you are enjoying your jacket. Thank you for your ongoing support. Please keep an eye on your email inbox over the next few days.

Regards,
Kobus

Best regards,

First Ascent's reply04 Sept 2024, 07:08

Official

Best regards,