****MERS

I app**** with all required documents, disclosed financial status. They approved me for R15000 loan with an upfront fee of R1860 which I paid, then I was told because I was under debt review I needed to pay R2499 which I paid. I received an Absa proof of payment from then ,but no payment was made into my account. I then enquired, then I was told I needed to pay R2880 for low credit score insurance which I paid. Now I'm calling sending messages no one can tell me what's going on. This morning I made another enquiry and I was told I need to make another payment of R2880 I asked what for I still don't have an answer.