Active since Nov 2018
I app**** with all required documents, disclosed financial status. They approved me for R15000 loan with an upfront fee of R1860 which I paid, then I was told because I was under debt review I needed to pay R2499 which I paid. I received an Absa proof of payment from then ,but no payment was made into my account. I then enquired, then I was told I needed to pay R2880 for low credit score insurance which I paid. Now I'm calling sending messages no one can tell me what's going on. This morning I made another enquiry and I was told I need to make another payment of R2880 I asked what for I still don't have an answer.
They promised me a loan after parking Almost R1900, then later on I was told I need to add R2499, 3 days later, after I was sent proof of payment,which I still have not yet received. I was told I need to pay a low credit score fee of R2880 to the South Africa Reserve bank . I didn't have the complete money, I was told to pay R1000 they manager will see what to do to assist with the rest, but to date I have not received the loan. They are now giving me the run around. I don't have the answers, neither do I have the loan or a refund.
The service was pathetic. There were cashier's at one the till. Only they know what they were looking at. No one paid attention to me and I was the only o e standing there looking an idiot for almost 5 minutes. Eventually one guy notices me and requested them to assist or call someone that can. I still didn't get assistance I left the stuff I wanted to buy there n left.