First Exchange
3.4|79 reviews
Responds in 55 hours 18 min
JS
John S
1 reviews | Active since Member
19 Sept 2025, 06:25
First exchange assistance
I have been a member of First Group for more than 10years without default of yearly levy payments. Suddenly they ignore my requests for upgrade of my unit at La Montagne Communication is now non existant !! Me SJ Lamont should acknowledge
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Replies (424)0
Replies (424)First Exchange's replyOfficial
19 Sept 2025, 07:51Hi John, we're sorry to hear about your experience. We'd love the opportunity to assist. I will contact you shortly. Regards Moesha Narasiah
Best regards,
First Exchange's reply19 Sept 2025, 07:51
Official
Hi John, we're sorry to hear about your experience. We'd love the opportunity to assist. I will contact you shortly. Regards Moesha Narasiah
Best regards,
First Exchange's replyOfficial
19 Sept 2025, 07:55Hi John, tried calling you; however, there was no answer. I will drop you an email and also kindly provide a good time for me to call back. Thank you. Regards Moesha Narasiah
Best regards,
First Exchange's reply19 Sept 2025, 07:55
Official
Hi John, tried calling you; however, there was no answer. I will drop you an email and also kindly provide a good time for me to call back. Thank you. Regards Moesha Narasiah
Best regards,
JS
John S's updateReviewer Update
23 Sept 2025, 07:02Still await response to my enquiry.
As I stated. They are first to demand payment of levy, however, response to an enquiry is forgotten.
Even Mr Lamont, The CiC is non responsive !
As I stated. They are first to demand payment of levy, however, response to an enquiry is forgotten.
Even Mr Lamont, The CiC is non responsive !
JS
John S's update23 Sept 2025, 07:02
Reviewer Update
Still await response to my enquiry.
As I stated. They are first to demand payment of levy, however, response to an enquiry is forgotten.
Even Mr Lamont, The CiC is non responsive !
As I stated. They are first to demand payment of levy, however, response to an enquiry is forgotten.
Even Mr Lamont, The CiC is non responsive !
First Exchange's replyOfficial
23 Sept 2025, 07:39Dear John,I trust this message finds you well.I would like to kindly follow up on my response to your email, which I sent on Friday, 19 September 2025 at 16:00. Please check your inbox at your earliest convenience.Should you require any further information or clarification, please don’t hesitate to let me know.Kind regards,
Moesha Narasiah
Moesha Narasiah
Best regards,
First Exchange's reply23 Sept 2025, 07:39
Official
Dear John,I trust this message finds you well.I would like to kindly follow up on my response to your email, which I sent on Friday, 19 September 2025 at 16:00. Please check your inbox at your earliest convenience.Should you require any further information or clarification, please don’t hesitate to let me know.Kind regards,
Moesha Narasiah
Moesha Narasiah
Best regards,
First Exchange's replyOfficial
02 Oct 2025, 09:30Good day John, I trust you are well. Thank you for giving us the opportunity to assist you. Devin has advised me that all available options were presented, which you chose not to proceed with. We’re truly sorry we couldn’t meet your needs at this time. We sincerely hope to continue creating wonderful moments with you in the future. Please feel free to reach out if you need any further assistance. Warm regards,
Moesha Narasiah
Moesha Narasiah
Best regards,
First Exchange's reply02 Oct 2025, 09:30
Official
Good day John, I trust you are well. Thank you for giving us the opportunity to assist you. Devin has advised me that all available options were presented, which you chose not to proceed with. We’re truly sorry we couldn’t meet your needs at this time. We sincerely hope to continue creating wonderful moments with you in the future. Please feel free to reach out if you need any further assistance. Warm regards,
Moesha Narasiah
Moesha Narasiah
Best regards,
JS
John S's updateReviewer Update
02 Oct 2025, 10:24I still await Devin's reply to my enquiry
What available opsions were given
Your services are shameful
What available opsions were given
Your services are shameful
JS
John S's update02 Oct 2025, 10:24
Reviewer Update
I still await Devin's reply to my enquiry
What available opsions were given
Your services are shameful
What available opsions were given
Your services are shameful
JS
John S's updateReviewer Update
03 Oct 2025, 05:11Devin, and others.
All that I am asking for is to upgrade to a 4 bed unit.
The hotel informs me that they do have space and that you should contact them directly.
You seam not to understand my plight.
All that I am asking for is to upgrade to a 4 bed unit.
The hotel informs me that they do have space and that you should contact them directly.
You seam not to understand my plight.
JS
John S's update03 Oct 2025, 05:11
Reviewer Update
Devin, and others.
All that I am asking for is to upgrade to a 4 bed unit.
The hotel informs me that they do have space and that you should contact them directly.
You seam not to understand my plight.
All that I am asking for is to upgrade to a 4 bed unit.
The hotel informs me that they do have space and that you should contact them directly.
You seam not to understand my plight.
First Exchange's replyOfficial
03 Oct 2025, 08:05Hi John, I hope you're well. Kindly check your email, as all relevant information has been sent to you. Additionally, Devin will be in touch with you shortly. Regards Moesha Narasiah
Best regards,
First Exchange's reply03 Oct 2025, 08:05
Official
Hi John, I hope you're well. Kindly check your email, as all relevant information has been sent to you. Additionally, Devin will be in touch with you shortly. Regards Moesha Narasiah
Best regards,