First Freight Couriers
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
First Freight Couriers has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked First Freight Couriers across 40 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
we usually get delivered by this courier everytime our supplier couriers something, we ordered with our supplier for an order, on the 10th of Feb at 08:25, the order was dispatched and we waited the whole day for the order, it usually arrives before 13:00 but this time it didn't. We called the courier guys, they took us from pillar to post about our order, then they told us they do not deliver where we do business whereas they always deliver to us all the time. The package was taken by one of the drivers and never got it delivered, now we have to take one of our workers to go collect the package because the drivers cannot seem to do their job. Our business is on hold because of this, WE CANNOT ACCEPT THIS!!!!!
1 reviews | Active since Jan 2020
we usually get delivered by this courier everytime our supplier couriers something, we ordered with our supplier for an order, on the 10th of Feb at 08:25, the order was dispatched and we waited the whole day for the order, it usually arrives before 13:00 but this time it didn't. We called the courier guys, they took us from pillar to post about our order, then they told us they do not deliver where we do business whereas they always deliver to us all the time. The package was taken by one of the drivers and never got it delivered, now we have to take one of our workers to go collect the package because the drivers cannot seem to do their job. Our business is on hold because of this, WE CANNOT ACCEPT THIS!!!!!
1 reviews | Active since Jan 2020
R190 to ship a couple of solar connectors weighing less than half a kg from one side of Cape Town to another and wee later I am still waiting. Called them this morning early and still waiting for the promised call back to tell me where my parcel is. Considering Takealot would deliver for free in a couple of days and even Amazon would deliver next day for R1 or free in 2-3 days, these guys are giving Solar-Shop a terrible name. Perhaps they should consider new couriers or the next review would be about them and the terrible choice of couriers.
1 reviews | Active since Jan 2020
R190 to ship a couple of solar connectors weighing less than half a kg from one side of Cape Town to another and wee later I am still waiting. Called them this morning early and still waiting for the promised call back to tell me where my parcel is. Considering Takealot would deliver for free in a couple of days and even Amazon would deliver next day for R1 or free in 2-3 days, these guys are giving Solar-Shop a terrible name. Perhaps they should consider new couriers or the next review would be about them and the terrible choice of couriers.
1 reviews | Active since Jan 2020
Parcel scanned in at DUR branch - 750am, rescanned incorrectly as a chain store which i am not - 1134am. 1227 - I get told they will try for tomorrow delivery. Like they are doing me a favor of some sort - I AM A PAYING CUSTOMER!!!!!! NO URGENCY IN THIS COMPANY!!!!!
1 reviews | Active since Jan 2020
Parcel scanned in at DUR branch - 750am, rescanned incorrectly as a chain store which i am not - 1134am. 1227 - I get told they will try for tomorrow delivery. Like they are doing me a favor of some sort - I AM A PAYING CUSTOMER!!!!!! NO URGENCY IN THIS COMPANY!!!!!
1 reviews | Active since Jan 2020
I have experienced a bad service. On the 2024/9/4. Their driver crashed onto my car on the left side mirror and a dent has been formed. And the rim has formed last it's shape. The accident report was done the driver Derrick was cooperative with me and the police.The manger Tony has been brushing me off everytime I call for feed back. It's now Monday and his not gotten back to me. And this is my only transport. When I called the manger he claimed he was not told. But the driver said he told him everything that happened and has the accident report is with him. It's been difficult for me to get to work I leave faraway. And I can't use a car without a mirror. My life has been placed at risk. The plate number is HN 14 YM GP. The email below is the one I'm finding in the website. The numbers is 0123877000
1 reviews | Active since Jan 2020
I have experienced a bad service. On the 2024/9/4. Their driver crashed onto my car on the left side mirror and a dent has been formed. And the rim has formed last it's shape. The accident report was done the driver Derrick was cooperative with me and the police.The manger Tony has been brushing me off everytime I call for feed back. It's now Monday and his not gotten back to me. And this is my only transport. When I called the manger he claimed he was not told. But the driver said he told him everything that happened and has the accident report is with him. It's been difficult for me to get to work I leave faraway. And I can't use a car without a mirror. My life has been placed at risk. The plate number is HN 14 YM GP. The email below is the one I'm finding in the website. The numbers is 0123877000
1 reviews | Active since Jan 2020
For the second time in a month we've had a parcel out for delivery on Friday for a product launch on the weekend - and the driver simply hasn't bothered to complete the delivery. I am now left with the prospect of losing a substantial amount of money for the second time due to their incompetence.
1 reviews | Active since Jan 2020
For the second time in a month we've had a parcel out for delivery on Friday for a product launch on the weekend - and the driver simply hasn't bothered to complete the delivery. I am now left with the prospect of losing a substantial amount of money for the second time due to their incompetence.
1 reviews | Active since Jan 2020
THE MOST SHOCKING EXPERIENCE!!! A driver hit into the back of my car on Friday handed me the contact details to sort it all out. Constantly trying to contact them on Friday and were just put through one person to another with no help. Come Monday do I not have the driver and "manager" speak to me like a dog (just to mention I am a young female an they are men) calls me a liar and tells me to shut up. Natalie from First Freight (contact details 076 026 6950) gave us the details of the company they rent "cars" from meanwhile it is a fine-ally company (meaning they assist in fines) not a car rental company. How shocking a company is hard up to lie and behave in such a manner because of an accident. PLEASE DO NOT USE THIS COMPANY UNLESS YOU WANT TO BE CHEATED ! Also please see all attached documents to show that Natalie from First Freight lied about the "rental car company". His full details are Stephen Tsombanakis he is not a director he is a Key Accounts Manager at Fine-Ally. He also claims to follow the law by falsely impersonating people and using bullying tactics. It is so shocking how people in today think that they can manipulate a young female but forget the internet exist. PLEASE STAY AWAY !!!
1 reviews | Active since Jan 2020
THE MOST SHOCKING EXPERIENCE!!! A driver hit into the back of my car on Friday handed me the contact details to sort it all out. Constantly trying to contact them on Friday and were just put through one person to another with no help. Come Monday do I not have the driver and "manager" speak to me like a dog (just to mention I am a young female an they are men) calls me a liar and tells me to shut up. Natalie from First Freight (contact details 076 026 6950) gave us the details of the company they rent "cars" from meanwhile it is a fine-ally company (meaning they assist in fines) not a car rental company. How shocking a company is hard up to lie and behave in such a manner because of an accident. PLEASE DO NOT USE THIS COMPANY UNLESS YOU WANT TO BE CHEATED ! Also please see all attached documents to show that Natalie from First Freight lied about the "rental car company". His full details are Stephen Tsombanakis he is not a director he is a Key Accounts Manager at Fine-Ally. He also claims to follow the law by falsely impersonating people and using bullying tactics. It is so shocking how people in today think that they can manipulate a young female but forget the internet exist. PLEASE STAY AWAY !!!
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