FNB (First National Bank)
1 reviews | Active since Member
**** to by FNB again
After downgrading my account because of hidden fees that FNB didn't disclose to me when I upgraded, my eBucks were negatively affected to I decided to revert back to the upgraded account. When I reverted back, I saw that FNB ordered a new card for me even though I already had one. Despite the consultant assuring me that the card is free of charge (go and listen to the recording!) FNB charged me R160 for the card and wanted to charge another R180 for delivery. And now, because of that charge, I went into the overdraft facility, which is going to cost me another R70, which is why I wanted to downgrade in the first place. I have once again been **** to by FNB and done in by their hidden fees. I want a refund of these fees, and once I get it, I am moving to another bank because I can't do this anymore.
<div><em>Good Day Dr Janine Engelbrecht<br></em><br></div><div><em>Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. <br> <br>A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. </em></div><div><em> <br>The reference number is: 7192879NF.</em></div><div><br></div><div><em>For further request, you can email us on the below email address: <br> </em></div><div><em>Email address: </em><a href="mailto:hellopetercomplaints@fnb.co.za"><em>hellopetercomplaints@fnb.co.za</em></a><em> <br></em><br></div><div><em>Regards,<br> <br>Hello Peter Complaints Team</em></div>
Best regards,
<div><em>Good Day Dr Janine Engelbrecht<br></em><br></div><div><em>Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. <br> <br>A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. </em></div><div><em> <br>The reference number is: 7192879NF.</em></div><div><br></div><div><em>For further request, you can email us on the below email address: <br> </em></div><div><em>Email address: </em><a href="mailto:hellopetercomplaints@fnb.co.za"><em>hellopetercomplaints@fnb.co.za</em></a><em> <br></em><br></div><div><em>Regards,<br> <br>Hello Peter Complaints Team</em></div>
Best regards,