FNB (First National Bank)

FNB (First National Bank)

1.5301784385267476|110,178 reviews
LS
Lerato Sellane

1 reviews | Active since Member

19 Mar 2026, 07:17

Unresolved Account Access Issue – eWallet Extra

I am dissatisfied with the service received from First National Bank (FNB) eWallet Extra. I have contacted their support team repeatedly over the past three days to have my profile unblocked, yet the issue remains unresolved. With the last agent dropping the call in my ear.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Mar 2026, 08:30
Official

<div><em>Good Day Lerato Sellane<br></em><br></div><div><em>Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.&nbsp;<br>&nbsp;&nbsp;</em></div><div><em>A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.&nbsp;<br>&nbsp;&nbsp;<br>The reference number is: &nbsp; 7192877NF.</em></div><div><br></div><div><em>For further request, you can email us on the below email address:&nbsp;<br>&nbsp;&nbsp;</em></div><div><em>Email address: </em><a href="mailto:hellopetercomplaints@fnb.co.za"><em>hellopetercomplaints@fnb.co.za</em></a><em>&nbsp;<br></em><br></div><div><em>Regards,<br>&nbsp;&nbsp;<br>&nbsp;Hello Peter Complaints Team</em></div>

Best regards,