FNB (First National Bank)
1.5|110,989 reviews
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Danie C
1 reviews | Active since Member
06 May 2026, 12:56
What is FNB private bank there for? They don't even respond to their "private bank" customers on any platform. Same goes for FNB "Can't care less"
So far, and counting, it's been 4 weeks that I, as a private bank customer, has been waiting for my personal banker, or FNB "Care" to call me back.... All I get is the standard automated email response
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Replies (1)FNB (First National Bank)'s replyOfficial
06 May 2026, 13:14Good Day Mr Danie Coetzee
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. The reference number is :7290800NF.
For further request, you can email us on the below email address: Email address: hellopetercomplaints@fnb.co.za Regards, Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. The reference number is :7290800NF.
For further request, you can email us on the below email address: Email address: hellopetercomplaints@fnb.co.za Regards, Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply06 May 2026, 13:14
Official
Good Day Mr Danie Coetzee
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. The reference number is :7290800NF.
For further request, you can email us on the below email address: Email address: hellopetercomplaints@fnb.co.za Regards, Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. The reference number is :7290800NF.
For further request, you can email us on the below email address: Email address: hellopetercomplaints@fnb.co.za Regards, Hello Peter Complaints Team
Best regards,