FM
Fit-it Menlyn
Claimed Business
FM
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.6|5 Reviews
Jun '25 - May '26
5(40%)
4(0%)
3(0%)
2(0%)
1(60%)
5(40%)
4(0%)
3(0%)
2(0%)
1(60%)
Frequently Asked Questions About Fit-it Menlyn
Fit-it Menlyn has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Fit-it Menlyn across 21 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAB
Aloama B
1 reviews | Active since Jan 2020
8 Feb 2026, 17:24
They go the extra mile by default!!
My Toyota is older than most adults reading this review. Her odometer will have you believe she has crossed Africa in length at least forty-five times. She drives better than anything else but gosh... she requires much tender loving care, patience, and an eye for detail. Fit-It, Menlyn, has treated my vehicle and budget better than any other auto repair or service center. The skillful, affordable, fast, honest, friendly, and professional service makes my day, every time!! A huge shout-out to Jannie and his team!!
Helpful (0)
|Replies (0)AB
Aloama B
1 reviews | Active since Jan 2020
8 Feb 2026, 17:24
They go the extra mile by default!!
My Toyota is older than most adults reading this review. Her odometer will have you believe she has crossed Africa in length at least forty-five times. She drives better than anything else but gosh... she requires much tender loving care, patience, and an eye for detail. Fit-It, Menlyn, has treated my vehicle and budget better than any other auto repair or service center. The skillful, affordable, fast, honest, friendly, and professional service makes my day, every time!! A huge shout-out to Jannie and his team!!
0
Replies (0)JW
Johan W
1 reviews | Active since Jan 2020
21 Dec 2025, 06:05
Happy Customer
I have been a very happy Fit-IT customer for many years. I honestly don’t understand these negative reviews. People are strange creatures, if you are that unhappy talk to the owner and get the problem resolved.
Helpful (0)
|Replies (0)JW
Johan W
1 reviews | Active since Jan 2020
21 Dec 2025, 06:05
Happy Customer
I have been a very happy Fit-IT customer for many years. I honestly don’t understand these negative reviews. People are strange creatures, if you are that unhappy talk to the owner and get the problem resolved.
0
Replies (0)HT
Henri T
1 reviews | Active since Jan 2020
30 Aug 2025, 15:03
Worst service ever!!
Do not ever, and I mean ever, take your vehicle to this useless business!! After 18 months of being without our Ford Kuga 2.0 TDi, I had to spend an additional R16000 to get it in a driveable condition. Jannie, the owner, is a master **** and does not take responsibility for there fault but blames it on faulty injectors all of a sudden. Note that we did not even ask them to check the injectors. After a mere request for a service and cambelt replacement, when our car was collected, it blew the head gasket!! They replaced it, but after carefully inspecting the car, it has more silicone in than you would find at a hardware store!! Suspecting that we are going to have endless issues with a car that was working perfectly. Be warned, do not take your vehicle there for anything!! *********** and a bunch of ****s!! You are welcome to contact me for more detail.
Helpful (0)
|Replies (0)HT
Henri T
1 reviews | Active since Jan 2020
30 Aug 2025, 15:03
Worst service ever!!
Do not ever, and I mean ever, take your vehicle to this useless business!! After 18 months of being without our Ford Kuga 2.0 TDi, I had to spend an additional R16000 to get it in a driveable condition. Jannie, the owner, is a master **** and does not take responsibility for there fault but blames it on faulty injectors all of a sudden. Note that we did not even ask them to check the injectors. After a mere request for a service and cambelt replacement, when our car was collected, it blew the head gasket!! They replaced it, but after carefully inspecting the car, it has more silicone in than you would find at a hardware store!! Suspecting that we are going to have endless issues with a car that was working perfectly. Be warned, do not take your vehicle there for anything!! *********** and a bunch of ****s!! You are welcome to contact me for more detail.
0
Replies (0)JB
Jacques B
1 reviews | Active since Jan 2020
29 Jul 2025, 09:13
Worst repair service - does not take accountability for errors
I sent my car (1998 Toyota Prado J95 KZTE) in for a new radiator at Fit-it Menlyn (deleted RMI fitment/repair center), as the old radiator had an obvious leak. Once the new radiator was fitted, it was about 2 weeks before I really took the car for a drive, before then it was 5km here and there. About an hour and a half into the drive, 150km, the car started running slightly hot. The aircon stopped and about 10km thereafter I pulled over to assess. I found that the radiator cap blew off and very little water was left in the radiator. I filled the radiator with about 1litre of water (it was all we had in the car) and replaced the radiator cap. Stranded next to the road with my family and no extra water, 7km from a service station, I drove very slowly and off course the engine temp was high. At the service station I filled the radiator and the temperature went back to normal operating (or 2mm above normal) temperature for another 200km. At my destination, I checked the water level, and topped it up with a liter or so. I then realized that they did not install a new radiator cap, but the old cap (this cap still had Japanese written on it, so it is most likely the original cap from 1998). I went to buy a new radiator cap. On my way back, I saw that the temperature was constant and only increased slightly when stopping at toll gates. When I stopped at my destination, I saw that overflow was boiling over. Once cooled, I topped up with about a liter of water. The next day, taking my child to school (about 3km from my house), I saw a thick white smoke intermediary exit my exhaust for a few seconds. I then called the repair center immediately. I took my car in, as requested, to assess where the leak might be and the extent of the damage to my vehicle. I told them the sequence of events, as described above, and they agreed that they did not install a new radiator cap. The repair center is now saying that I must pay for the repairs to the vehicle (their assessment concluded a cracked head or head gasket failure) appropriated at more than R30 000, which could have been prevented by the installation of a new cap worth R70. I had a different mechanic look at it, since I was not satisfied with the service from Fit-it Menlyn. The mechanic recommended we look at valve clearance in the head (which was replaced by Fit-it) as it was smoking a lot and had difficulty starting due to the cold. He found that all valve clearance was far out of specification. He also noted that the workmanship was poor as there was wires that was broken off and not insulated, the starter was a bit loose, and there was some bolts missing. I want to report Fit-it Menlyn as I had to spend about R8000 after my vehicle left there shop to sort out problems they could have prevented.
Helpful (0)
|Replies (0)JB
Jacques B
1 reviews | Active since Jan 2020
29 Jul 2025, 09:13
Worst repair service - does not take accountability for errors
I sent my car (1998 Toyota Prado J95 KZTE) in for a new radiator at Fit-it Menlyn (deleted RMI fitment/repair center), as the old radiator had an obvious leak. Once the new radiator was fitted, it was about 2 weeks before I really took the car for a drive, before then it was 5km here and there. About an hour and a half into the drive, 150km, the car started running slightly hot. The aircon stopped and about 10km thereafter I pulled over to assess. I found that the radiator cap blew off and very little water was left in the radiator. I filled the radiator with about 1litre of water (it was all we had in the car) and replaced the radiator cap. Stranded next to the road with my family and no extra water, 7km from a service station, I drove very slowly and off course the engine temp was high. At the service station I filled the radiator and the temperature went back to normal operating (or 2mm above normal) temperature for another 200km. At my destination, I checked the water level, and topped it up with a liter or so. I then realized that they did not install a new radiator cap, but the old cap (this cap still had Japanese written on it, so it is most likely the original cap from 1998). I went to buy a new radiator cap. On my way back, I saw that the temperature was constant and only increased slightly when stopping at toll gates. When I stopped at my destination, I saw that overflow was boiling over. Once cooled, I topped up with about a liter of water. The next day, taking my child to school (about 3km from my house), I saw a thick white smoke intermediary exit my exhaust for a few seconds. I then called the repair center immediately. I took my car in, as requested, to assess where the leak might be and the extent of the damage to my vehicle. I told them the sequence of events, as described above, and they agreed that they did not install a new radiator cap. The repair center is now saying that I must pay for the repairs to the vehicle (their assessment concluded a cracked head or head gasket failure) appropriated at more than R30 000, which could have been prevented by the installation of a new cap worth R70. I had a different mechanic look at it, since I was not satisfied with the service from Fit-it Menlyn. The mechanic recommended we look at valve clearance in the head (which was replaced by Fit-it) as it was smoking a lot and had difficulty starting due to the cold. He found that all valve clearance was far out of specification. He also noted that the workmanship was poor as there was wires that was broken off and not insulated, the starter was a bit loose, and there was some bolts missing. I want to report Fit-it Menlyn as I had to spend about R8000 after my vehicle left there shop to sort out problems they could have prevented.
0
Replies (0)hK
herc K
1 reviews | Active since Jan 2020
27 Jun 2025, 07:55
Mechanic not accountable for their un affective service
Terrible! I had to take my Pajero back 11 times because their Quality controls are non-existing. It cost me in access of R60 000 to redo my Pajero 2800 intercooler head and enjin repairs. it is currently costing me another R 80 000 to repair elsewhere because the head is cracked. The owner, the Oom Jannie told me at one stage that his one mechanic botched up while working on my car and he had to lay him off. Really? at My Gwm was also was also defective ly repaired and cost me another R 40 000 to repair eldewhere at my cost! They moved their company 3 times in a question of 3 years, so I wonder why? Please report them if they mess up your car to prrvrnt others from going through the same thing? I I tried persueing legal action against this company as well. Very dissapointed. I be warned! Stay Away from this Company!
Helpful (0)
|Replies (0)hK
herc K
1 reviews | Active since Jan 2020
27 Jun 2025, 07:55
Mechanic not accountable for their un affective service
Terrible! I had to take my Pajero back 11 times because their Quality controls are non-existing. It cost me in access of R60 000 to redo my Pajero 2800 intercooler head and enjin repairs. it is currently costing me another R 80 000 to repair elsewhere because the head is cracked. The owner, the Oom Jannie told me at one stage that his one mechanic botched up while working on my car and he had to lay him off. Really? at My Gwm was also was also defective ly repaired and cost me another R 40 000 to repair eldewhere at my cost! They moved their company 3 times in a question of 3 years, so I wonder why? Please report them if they mess up your car to prrvrnt others from going through the same thing? I I tried persueing legal action against this company as well. Very dissapointed. I be warned! Stay Away from this Company!
0
Replies (0)KF
K
Koketso
1 reviews | Active since Jan 2020
7 Dec 2023, 08:29
Damaged car
They replaced my windscreen yesterday and left my vehicle damaged, they want me to pay the access for their mistakes. My dashboard has a hole my panels are both broken. I really wish they never came this is so sad😔.
Helpful (0)
|Replies (0)K
Koketso
1 reviews | Active since Jan 2020
7 Dec 2023, 08:29
Damaged car
They replaced my windscreen yesterday and left my vehicle damaged, they want me to pay the access for their mistakes. My dashboard has a hole my panels are both broken. I really wish they never came this is so sad😔.
0
Replies (0)RC
Richard C
1 reviews | Active since Jan 2020
15 Jul 2023, 15:21
Exemplary client care
A message I have sent to them: Dear staff, I wish to report back that the car is running extremely well after you sorted out the problem, and want to thank you for a job well done. Moreover, your Pro Bono valet treatment has left it cleaner than it has ever been during its 30 years on the road. It has been a brilliant car and I am so pleased, because it gives a comfortable and quiet riding experience that many more expensive cars do not provide; and at 8 litres per 100km. Best wishes to you all for the move to your new location. Richard C Clark
Helpful (0)
|Replies (0)RC
Richard C
1 reviews | Active since Jan 2020
15 Jul 2023, 15:21
Exemplary client care
A message I have sent to them: Dear staff, I wish to report back that the car is running extremely well after you sorted out the problem, and want to thank you for a job well done. Moreover, your Pro Bono valet treatment has left it cleaner than it has ever been during its 30 years on the road. It has been a brilliant car and I am so pleased, because it gives a comfortable and quiet riding experience that many more expensive cars do not provide; and at 8 litres per 100km. Best wishes to you all for the move to your new location. Richard C Clark
0
Replies (0)