RC
Richard C
Active since Mar 2009
34
Reviews
0
Industries
Reviews
34 reviews5 months ago
Telkom woes again
The Client web access is non-intuitive and appalling, and offers a solution to every problem that you do not have. It keeps asking for a phone number and I only have a data account with them. I stopped getting my accounts in the e-mail, consequently get threatened with cut-off for non-payment every month.......and there seems no simple and quick solution to it
0 replies
9 months ago
Pudo *****s up
I have experienced the best in the past from PUDO, but today all went wrong. A parcel from Kloof-KZN was sent to me directed to Station Okona, Brooklyn Mall, said to be on the Veal street side of the centre, PUDO providing a map with location pin. I looked everywhere in the building for the station, ultimately being told by the complex manager that there was no PUDO facility there. I emailed PUDO (support@thecourierguy.co.za) explaining the problem, since a phone call was answered by a service and was asked to wait. I later received a reply e-mail which clearly indicated that the person who responded had not read the content of my message, sending irrelevant detail of deliveries made at the beginning of 2025. The upshot of all this is that the parcel will now be sent beck to Kloof-KZN as uncollected. What is going on?
0 replies
10 months ago
Cheers to Chamberlains Hardware stores
Once again I praise the service received from this family business. The staff are educated regarding the stock available, and they are only too willing and pleasant to help find what you need, and offer informed advice when required.
0 replies
17 months ago
FNB *****s itself with CCD
How can FNB use an utterly useless courier service (CCD Couriers) to deliver replacement credit cards to customers. I collected my cards from the bank branch in the past, and that was fine. Now CCD ring me repeatedly for 5 seconds and then disconnect, or say nothing when you answer, and then disconnect They sent me an email to phone their number. You only get an eternal announcement that you are in a waiting queue with no promises of an answer. There are a lot of other available guys who are far better than this
56 replies
24 months ago
Car driver licence renewal is Hell
Centurion traffic department is the utter pits. In December 2023 I started on my efforts to renew my driver's licence and have visited them 6 six times because either it was not pensioner's application day, or their system crashed, or power shedding, or there was a mess-up with my fingerprints, or they cannot find the new card. The indolence with which staff treat their responsibilities is frightening and you are told to "wait outside" not being told what and when anything is likely to happen. Who cares when their job is not on the line? Today in May I am still having to show payment receipt with my expired card to cops who stop me on the road for routine checks, and they find this a convenient reason to give me a bad time to add to the insult
0 replies
25 months ago
ABSA offers awful service
I have been twice to ABSA Brooklyn (Pretoria) to renew an expiring bank card, which they cannot do in advance like FNB will. There are three customer service booths; FNB has over eight. On the first visit it took so long, ending in a system crash, that I had to apply for delivery in four days. The second time I went for the card, the system had crashed again, two of the three staff were sick, and the third was heading for a nervous breakdown under the steely stare of the many disgruntled customers. A floor staff member pleaded with me to complain, as Head Office is said to ignore them. Carry on like this and no-one will want to be a client, and no-one will want a job with you either. Go across the concourse and see how FNB does it...and it makes the staff happy to work there.
168 replies
31 months ago
Uber is slipping up
Service was fine, but paid cash instead of card because of "special cash" discount. Found card was debited anyway and on complaint I was told it would be sorted out. It wasn't, and now there is a further repeat debit on my card. This is not good. Best to cancel my card link and get service elsewhere.
0 replies
31 months ago
Kokoriba Game Reserve excels
Everything is tops there. Besides being a well-run resort, they were right there when I collapsed with a health crisis, and saw that the ambulance was called to take me to Brits Mediclinic Hospital, which incidentally is also first class. Without them, things could have been a lot worse
0 replies
34 months ago
Exemplary client care
A message I have sent to them: Dear staff, I wish to report back that the car is running extremely well after you sorted out the problem, and want to thank you for a job well done. Moreover, your Pro Bono valet treatment has left it cleaner than it has ever been during its 30 years on the road. It has been a brilliant car and I am so pleased, because it gives a comfortable and quiet riding experience that many more expensive cars do not provide; and at 8 litres per 100km. Best wishes to you all for the move to your new location. Richard C Clark
60 replies
42 months ago
The Great Bangood *****-up
Even worse now. Do not deal with Banggood until this is sorted out. Their tracker system declares my parcel to be non-existent and all the shutters have been dropped down on all their communication lines....no responses to e-mails sent to them.
0 replies
Review Distribution
5 Star
15 (44.11764705882353%)
4 Star
0 (0%)
3 Star
1 (2.9411764705882355%)
2 Star
6 (17.647058823529413%)
1 Star
12 (35.294117647058826%)