Fix a Roof - Joel Bornsteom

Shocking - but will just state the facts as opinions are not relevant - the owner Joel will and cannot dispute this as well :

- engaged his team in Aug to do roof work - had multiple leaks as warranty from Universal Roofing had expired and the Pretoria branch had closed down. Accepted quote of R 60 k - he was middle of other quotes I received ( R 85 k and R 35 k were the other two comparable quotes). He seemed liked a nice guy when he accepted the deposit - on day of arrival he shouted at the security staff who wanted to see his and his workers ID docs (standard procedure in all estates in SA). The problem mostly was that his staff are all Zim’s (as their work restrictions end in next 12 months in SA as taking SA people jobs) whose work permits had all expired. Our HOA asked that I advise him of the estate rules and that no entry will be allowed for delinquents and that his abuse to staff would not be tolerated. - not withstanding all of the above, the job progressed. Much mess and late finalisation as staff did not not have valid ID’s so couldn’t get into estate. - When job eventually finished - my main concern was the guarantee on the workmanship - was told - see you in 5 years. - Not 2 months later in early Dec 22, leaks appeared in 2 parts of the house. Asked Joel to come and fix both - set out below is the current resolution: - Leak 1 : Main TV room - still small leaks as water stains on walls - advised in Q1 23 - some acknowledgment- no action to date - Leak 2 : massive issue - asked him to sort leak on area - still leaking 3 month’s later - much correspondence on matter from Dec till May 23, little or no action, denies responsibility and threatens me with legal action via his attorney and advocate (same person) if I dare to publish a report on Hello Peter. In the mean time I had engaged 3 more reputable firms who easily identified the issues on leak 2 (the photos will confirm that the roof was never fixed properly in the first place by Joel- holes everywhere). - Conclusion : Joel has cost me an additional R 30 k to get leak 2 and resultant damage (painting roof, ceilings and walls inside). Leak 1 is minor at this stage and I will engage same coy to sort that at as well. I cannot trust Joel to sort that out as my experience is that once he has taken your money, he really isn’t interested in after sales or guarantee market. I have all the abusive what’s apps and his messages should any one like to confirm my facts.