FV
Fleet Vip Solutions
Claimed Business
FV
Fleet Vip Solutions
Claimed Business
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
1.7|6 Reviews
May '25 - Apr '26
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
5(20%)
4(0%)
3(0%)
2(0%)
1(80%)
Frequently Asked Questions About Fleet Vip Solutions
Fleet Vip Solutions has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Fleet Vip Solutions across 109 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEM
Eunice M
1 reviews | Active since Jan 2020
13 Mar 2026, 15:27
Worst panel beater ever
Good day I have picked up that there are also additional damages such as scratches that where not there. Also the cloth the blocks the sunlight is dirty and gets stuck when I pull it which was not the case before the penal beaters worked on the vehicle, the roof lining is damaged by the door panels, you recommended the worst panel beaters, the staff that took my car to are very rude and lack client service, the panel beater did not even perform a water test to check for leaks, they did confirm this blatantly which is very negligent. honestly I'm not happy on top of that you guys are really inconveniencing me I need to be focusing on my job I'm busy doing you guys Job I'm not happy at all. The workshop manager(Bukhosi) was disingenuous and not interested in delivering the adequate service, sourcing damaged aftermarket parts I've been with Discovery, Miway, and Outsurance. I only switched to 1st for Women because I felt it was slightly more affordable but I've since regretted my 1st claim. You've operated in bad faith. I pay my premiums for both my vehicles and had to pay a full excess for half the job. This claim was changed from a glass claim to an accident claim but only the glass was replaced. Clearly the insurance and panel beater collude in taking shortcuts in order to find the cheapest feasible solution to profit from claims. Please come up with a viable solution to have my vehicle fixed. This has been a nightmare from start. I would never recommend this insurance to anyone because this has been the worst experience.
Helpful (0)
|Replies (0)EM
Eunice M
1 reviews | Active since Jan 2020
13 Mar 2026, 15:27
Worst panel beater ever
Good day I have picked up that there are also additional damages such as scratches that where not there. Also the cloth the blocks the sunlight is dirty and gets stuck when I pull it which was not the case before the penal beaters worked on the vehicle, the roof lining is damaged by the door panels, you recommended the worst panel beaters, the staff that took my car to are very rude and lack client service, the panel beater did not even perform a water test to check for leaks, they did confirm this blatantly which is very negligent. honestly I'm not happy on top of that you guys are really inconveniencing me I need to be focusing on my job I'm busy doing you guys Job I'm not happy at all. The workshop manager(Bukhosi) was disingenuous and not interested in delivering the adequate service, sourcing damaged aftermarket parts I've been with Discovery, Miway, and Outsurance. I only switched to 1st for Women because I felt it was slightly more affordable but I've since regretted my 1st claim. You've operated in bad faith. I pay my premiums for both my vehicles and had to pay a full excess for half the job. This claim was changed from a glass claim to an accident claim but only the glass was replaced. Clearly the insurance and panel beater collude in taking shortcuts in order to find the cheapest feasible solution to profit from claims. Please come up with a viable solution to have my vehicle fixed. This has been a nightmare from start. I would never recommend this insurance to anyone because this has been the worst experience.
0
Replies (0)DCJH
Donovan Chris James Herman
1 reviews | Active since Jan 2020
7 Jul 2025, 06:40
I took my car for an accident assessment, I was given a quote to repair my vehicle, I wasn't told that I might have to take additional money out, now they telling me that I need to take additional money out to fix the car, I went with them because I was h
I took my car for an accident assessment, I was given a quote to repair my vehicle, I wasn't told that I might have to take additional money out, now they telling me that I need to take additional money out to fix the car, I went with them because I was happy with their quote. They now telling me to collect my vehicle as it was and take it to another panel beater.
Helpful (0)
|Replies (0)DCJH
Donovan Chris James Herman
1 reviews | Active since Jan 2020
7 Jul 2025, 06:40
I took my car for an accident assessment, I was given a quote to repair my vehicle, I wasn't told that I might have to take additional money out, now they telling me that I need to take additional money out to fix the car, I went with them because I was h
I took my car for an accident assessment, I was given a quote to repair my vehicle, I wasn't told that I might have to take additional money out, now they telling me that I need to take additional money out to fix the car, I went with them because I was happy with their quote. They now telling me to collect my vehicle as it was and take it to another panel beater.
0
Replies (0)SM
Siziwe M
1 reviews | Active since Jan 2020
19 Jun 2025, 15:56
Fleet VIP Solutions: The best at what they do.
I took my car in for repairs and I truly must say their work is exceptional. I had left a couple of items in my boot and they forgot to put them back when I collected my car but all was returned at a later stage. They are very professional and friendly. I was constantly updated and informed about the progress of the repairs. They are the best. I'd recommend them to anyone looking to get their car fixed.
Helpful (0)
|Replies (0)SM
Siziwe M
1 reviews | Active since Jan 2020
19 Jun 2025, 15:56
Fleet VIP Solutions: The best at what they do.
I took my car in for repairs and I truly must say their work is exceptional. I had left a couple of items in my boot and they forgot to put them back when I collected my car but all was returned at a later stage. They are very professional and friendly. I was constantly updated and informed about the progress of the repairs. They are the best. I'd recommend them to anyone looking to get their car fixed.
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Replies (0)SM
Siziwe M
1 reviews | Active since Jan 2020
23 May 2025, 18:11
Lost my items inside the boot.
I took my car in for repairs. They did an amazing job in repairing it. I left an umbrella worth about R100 and a car care kit(those ones that come with a portable vacuum, cloths sponges and such) worth about R400. Those items were not the only thing inside the boot but I'm mentioning it because those are the items that we were ****** and it was only days later that I realised that because my husband brought it to my attention. I'd advice people not to leave anything in their cars because you might think it's in the boot it won't get in the way of them repairing damage that is in front of the car. But hey I learned the hard way that clearly my car was being fixed by *****s as opposed to people that fix cars.
Helpful (0)
|Replies (0)SM
Siziwe M
1 reviews | Active since Jan 2020
23 May 2025, 18:11
Lost my items inside the boot.
I took my car in for repairs. They did an amazing job in repairing it. I left an umbrella worth about R100 and a car care kit(those ones that come with a portable vacuum, cloths sponges and such) worth about R400. Those items were not the only thing inside the boot but I'm mentioning it because those are the items that we were ****** and it was only days later that I realised that because my husband brought it to my attention. I'd advice people not to leave anything in their cars because you might think it's in the boot it won't get in the way of them repairing damage that is in front of the car. But hey I learned the hard way that clearly my car was being fixed by *****s as opposed to people that fix cars.
0
Replies (0)TM
Thembisile M
1 reviews | Active since Jan 2020
7 May 2025, 17:03
Fleet vip review
Regrettably, my experience was far below acceptable standards. What should have been a straightforward process turned into a frustrating ordeal marked by poor communication and a lack of accountability. At no stage did I receive timely updates—neither via SMS nor phone. Every attempt I made to get clarity was met with empty assurances and promises of a callback that never came. Delays in the collection date were constant, with the same explanation repeated without resolution. When I was finally told the vehicle was ready, I arrived only to be informed that essential parts were still outstanding. Even more concerning, the vehicle itself had visible issues—mismatched alignment, unsecured components, and an uneven boot structure. Yet, this was deemed "ready for collection." Furthermore, the number plates were missing, with vague mentions of an order that had yet to arrive. This experience reflects a troubling lack of professionalism and care. I cannot, in good faith, recommend their services.
Helpful (0)
|Replies (0)TM
Thembisile M
1 reviews | Active since Jan 2020
7 May 2025, 17:03
Fleet vip review
Regrettably, my experience was far below acceptable standards. What should have been a straightforward process turned into a frustrating ordeal marked by poor communication and a lack of accountability. At no stage did I receive timely updates—neither via SMS nor phone. Every attempt I made to get clarity was met with empty assurances and promises of a callback that never came. Delays in the collection date were constant, with the same explanation repeated without resolution. When I was finally told the vehicle was ready, I arrived only to be informed that essential parts were still outstanding. Even more concerning, the vehicle itself had visible issues—mismatched alignment, unsecured components, and an uneven boot structure. Yet, this was deemed "ready for collection." Furthermore, the number plates were missing, with vague mentions of an order that had yet to arrive. This experience reflects a troubling lack of professionalism and care. I cannot, in good faith, recommend their services.
0
Replies (0)TC
Thomas C
1 reviews | Active since Jan 2020
17 Apr 2025, 13:16
Absolute Disgusting Company Stay Far Away!!
By far the worst and most ********* services rendered by MiWay and Fleet VIP Solutions I have ever experienced in my life ! I sent a vehicle in for repairs at the beginning of January and got it back today, the 17th of April, after needing to go back 3 times and there are still issues. Never in my life will I ever use either establishment; they are the worst! Stay away ; they are ******* and do not care about you or the money you pay for their services. Stay away! P.S. This is part one of many! Can't wait to do daily reviews to help people understand what a ******* establishment they both are! !!!!!!!!
Helpful (0)
|Replies (0)TC
Thomas C
1 reviews | Active since Jan 2020
17 Apr 2025, 13:16
Absolute Disgusting Company Stay Far Away!!
By far the worst and most ********* services rendered by MiWay and Fleet VIP Solutions I have ever experienced in my life ! I sent a vehicle in for repairs at the beginning of January and got it back today, the 17th of April, after needing to go back 3 times and there are still issues. Never in my life will I ever use either establishment; they are the worst! Stay away ; they are ******* and do not care about you or the money you pay for their services. Stay away! P.S. This is part one of many! Can't wait to do daily reviews to help people understand what a ******* establishment they both are! !!!!!!!!
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Replies (0)LR
Lindelani R
1 reviews | Active since Jan 2020
24 Mar 2025, 06:55
Happy customer
I took my Kia seltos for body repair,I received excellent service from Sello. The guy is patient. Thy fix my car in one week. Thank you so much and keep up the good work my brother (Sello)
Helpful (0)
|Replies (0)LR
Lindelani R
1 reviews | Active since Jan 2020
24 Mar 2025, 06:55
Happy customer
I took my Kia seltos for body repair,I received excellent service from Sello. The guy is patient. Thy fix my car in one week. Thank you so much and keep up the good work my brother (Sello)
0
Replies (0)T
Thabelo
1 reviews | Active since Jan 2020
5 Mar 2025, 12:03
Worse Service
After they fix my car it started showing an air bag sign I report it to them, they told me they will as me insurance if they cover it. After that I took my car back and they fix it. After a few month the sign pop up again and when call or text they keep telling the technician is not around. If your insurance refer you to them run like he'll, I'm talking from experience 😭😭😭😭
Helpful (0)
|Replies (0)T
Thabelo
1 reviews | Active since Jan 2020
5 Mar 2025, 12:03
Worse Service
After they fix my car it started showing an air bag sign I report it to them, they told me they will as me insurance if they cover it. After that I took my car back and they fix it. After a few month the sign pop up again and when call or text they keep telling the technician is not around. If your insurance refer you to them run like he'll, I'm talking from experience 😭😭😭😭
0
Replies (0)