Please look for better alternatives

2 weeks without an internet connection. Every single time I report the matter I’m told it would be “escalated” but still nothing. No one is willing to help or provide an ETA in terms of when everything will be restored.

I’m not even going to mention to terrible customer service. Even home affairs service is better. I’m extremely unhappy and disappointed because I was promised a reliable WiFi service however this WiFi is always down every two weeks

It’s such an inconvenience because we rely on this WiFi for work and assignments