Floortech SA - Laminate & Vinyl Flooring Specialists
4.7|56 reviews
MNN
Ms. NOMFUNDO Nombewu
1 reviews | Active since Member
07 Sept 2023, 08:43
Unprofessionalism answering business calls on your 0843071369 line
I just called their mobile no looking for a quote. The gentleman answered "hallow"??? So I was take. Aback and asked if I may be dialled incorrectly. So I asked is this a business account?.. nothing "clicked" in him instead he asked who I wanted to speak to. What is my point you ask? When someone is answering a business account can they be business like please. Just thought to give you this feed back.
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Replies (131)Floortech SA - Laminate & Vinyl Flooring Specialists's replyOfficial
07 Sept 2023, 09:14Good day
I trust you are well. We are really disappointed that you have given us a 1 star review on a public platform because Rashaad had answered his personal as well as hus business cellphone with the words "Hello". There has been a death in his family this morning and he was rushing off to the funeral so maybe that's why he was off his game. Your review can really affect our business as we have a 5 star online profile and we appeal to you to take this down. We have not given you any bad service and this platform is for that use.
Take care
I trust you are well. We are really disappointed that you have given us a 1 star review on a public platform because Rashaad had answered his personal as well as hus business cellphone with the words "Hello". There has been a death in his family this morning and he was rushing off to the funeral so maybe that's why he was off his game. Your review can really affect our business as we have a 5 star online profile and we appeal to you to take this down. We have not given you any bad service and this platform is for that use.
Take care
Best regards,
Floortech SA - Laminate & Vinyl Flooring Specialists's reply07 Sept 2023, 09:14
Official
Good day
I trust you are well. We are really disappointed that you have given us a 1 star review on a public platform because Rashaad had answered his personal as well as hus business cellphone with the words "Hello". There has been a death in his family this morning and he was rushing off to the funeral so maybe that's why he was off his game. Your review can really affect our business as we have a 5 star online profile and we appeal to you to take this down. We have not given you any bad service and this platform is for that use.
Take care
I trust you are well. We are really disappointed that you have given us a 1 star review on a public platform because Rashaad had answered his personal as well as hus business cellphone with the words "Hello". There has been a death in his family this morning and he was rushing off to the funeral so maybe that's why he was off his game. Your review can really affect our business as we have a 5 star online profile and we appeal to you to take this down. We have not given you any bad service and this platform is for that use.
Take care
Best regards,